As a dynamic leader, I consistently enhance sales through innovative strategies and robust team leadership. Industry expert, skilled at setting priorities to meet deadlines and manage diverse projects simultaneously to deliver on targets. Expertise in relationship building and sales analytics to drive effective action plans for profitability. Skilled in navigating carrier partnerships and fostering cross-functional collaboration with internal and external stakeholders to drive market expansion. Creates cultures that support and drive accountability, collaboration, and continuous improvements for the achievement of sales optimization. Exceptional decision making and interpersonal communication skills drive measurable engagement, competitive positioning and revenue generation.
Work History
Vice President of Sales
Freeway Insurance
04.2017 - Current
Accelerated $18M of profitable revenue generation or 107% to budget through analysis and execution of data driven decision making enabling strategic actions within the region
Achieved $8M in EBITDA profitability or 117% to budget by developing and executing strategic growth plans, communicating expectations, and leveraging company resources
Led a high-performing sales team of 5 district managers supported by coaching and mentoring while indirectly overseeing 56 store managers and 75 agents located in 55 stores and 1 call center
Added new carrier contracts and maintained existing carrier partnerships to secure favorable results and commissions for long-term success
Developed call center approach to maximize sales impact for 50,000 monthly inbound calls by strategic talent placement driven by behavioral metrics and volume trends
Engaged in product, sales, and operations training for acquisition initiative of Acceptance Insurance to raise awareness and grow revenues while maintaining brand strength
Developed short and long-term sales strategies to gain market share and increase revenue
Collaborated with cross-functional teams for operating system enhancements resulting in increased sales
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting audits of operational practices leading to 98% of all policy submissions without error
Identified training hubs and developed locations by conducting regular workshops on sales skills and store level operating excellence
Illinois State Market Leader
Insure One, rebranded to Freeway
10.2010 - 04.2017
Supervised 65 stores in state of Il and WI, enforcing high-quality standards of operation
Navigated carrier relationships to secure book for preferred carriers: Allied, Hartford, Safeco and Travelers
Led rollout of new products and services (tax filing, vehicle warranty, AD&D) to market with carefully orchestrated go to market strategies
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities
Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations
Developed and executed comprehensive training programs for 65 store managers, resulting in improved employee performance, customer satisfaction and bench creation for many future leadership roles
Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events
Coordinated with marketing to launch promotional campaigns, boosting customer engagement, brand awareness and sales
District Manager
Insure One, rebranded to Freeway
03.2002 - 10.2010
Achieved sales goals by executing action plans for 12 district stores and 1 internal sales call center
Leader in life insurance sales, and nation safe driver ancillary products
Fostered performance development of staff through ongoing coaching and mentoring best practices
Strengthened team cohesion and morale with regular motivational meetings and performance feedback
Monitored competitor activity, adapting strategies to maintain competitive advantage
Trained team of 25 to de-escalate and resolve customer complaints with timely and professional service
Trained store manager team of 12 to act as a liaison to assist clients with claims for timely resolution and optimal outcomes
Agent
Nationwide Insurance
08.1994 - 03.2002
Achieved sales and growth goals
Developed book of business consisting of 70% referrals
Led policy growth on life and commercial policies
Maintained records of client communications, transactions, & policies for seamless operations
Education
Bachelor of Science - Management
DePaul University
Chicago IL
Skills
Coaching and Mentoring
Change Management
Sales Team Management
Sales Pipeline Management
Territory Management
Sales Training
Channel Partnerships
Relationship Management
Call Center Management
P&L Analysis
Acquisition Integration
Business Planning for Growth
Timeline
Vice President of Sales
Freeway Insurance
04.2017 - Current
Illinois State Market Leader
Insure One, rebranded to Freeway
10.2010 - 04.2017
District Manager
Insure One, rebranded to Freeway
03.2002 - 10.2010
Agent
Nationwide Insurance
08.1994 - 03.2002
Bachelor of Science - Management
DePaul University
Licensing
P&C Licensed in 26 States, IL License #2145038
Life and Health License
Series 6/63 License
Overview
31
31
Years of insurance experience in P&C, L&H, 6/63 lines