Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Stewart

Lakeland,FL

Summary

Results-driven sales leader with a proven track record in new business acquisition and growth. Over 25 years of experience in leading, developing, and mentoring high-performing sales teams while leveraging data analytics to enhance performance and achieve strategic objectives. Recognized for exceptional communication skills that emphasize role clarity, effective business strategy, and consistent goal attainment. Committed to fostering a culture of excellence and continuous improvement within sales organizations.

Overview

25
25
years of professional experience

Work History

Director, Strategic Growth Oversight and Reporting

ChenMed
09.2024 - Current
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Ensured sales teams operated within industry specific compliance guidelines.
  • Initiated the creation of a Sales Enablement department within the organization that became the reporting engine for the Sales and Operations teams.
  • Developed reporting tools used to inform sales and marketing scope
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reduced operational risks while organizing data to forecast performance trends.

Associate Director, Sales Talent Development

ChenMed
04.2022 - 09.2024
  • Develop, facilitate, implement, deliver, and manage all sales training within an assigned division
  • Achieved 100% of all OKRs in 2023 leading to an Outstanding Performance Rating
  • Coach/mentor sales managers to lead their teams using performance management metrics and proven leadership techniques
  • Created individualized coaching plans for new and seasoned sales leaders
  • Cross-functional collaboration to assess business needs and develop strategies for implementation
  • Participated in rollouts for initiatives in IT, Salesforce, Marketing, Operations, Strategic Growth, and HR
  • Customize trainings include time management, goal setting, AEP readiness, performance management using systems and tools, data analysis, Salesforce, culture building, developing a growth plan, agent/broker partnerships, tours, leadership skills
  • Achievements/Tasks

National Account Manager, Integration

ChenMed
05.2021 - 04.2022
  • Managed practice integration projects focused on developing consistent processes, reporting and oversight of deals, and compliance/SOPs/best practices
  • Supported market leadership, DYAD customers, sales directors, and sales teams by managing the integration of acquired practices into the ChenMed care model
  • Achieved 100% NPS rating from Market DYADs, Center DYADs, and key stakeholders across all integrations
  • Achievements/Tasks

Membership Growth Consultant: Richmond, Tampa, Lakeland

ChenMed
08.2017 - 05.2021
  • Driver of new member growth through multiple channels including relationships with agents and brokers, community involvement, and person-to-person networking
  • Averaged 69 AEP New Members and 24 ROV New Members per month in Greater Tampa North
  • Achieved and/or exceeded membership goal every month since joining ChenMed
  • Recognized as top market salesperson in 3 of 4 years
  • Achievements/Tasks

Senior Account Executive

Ross Publishing
02.2006 - 08.2017
  • Consulted with prospective and current clients to develop and implement print and digital marketing campaigns
  • Launched a new product into the marketplace through cold calling, new business acquisition and prospecting
  • Directly responsible for growing a new magazine from $0 to over $70,000 in monthly revenue
  • Achievements/Tasks

Regional Sales Manager

Office Suites PLUS
07.2001 - 01.2004
  • Managed five (5) General Managers and staff of eighteen (18), developing systematic training program including growth strategy, performance metrics, and control measures
  • Decreased staff turnover by 50%
  • Exceeded budgeted cash flow projections by 149%
  • Exceeded P/Y YTD cash flow by 206%

Operations Manager

Office Suites PLUS
09.2000 - 07.2001
  • Served as liaison between corporate executives and nineteen (19) General Managers in seven (7) states
  • Developed and implemented Standard Operating Procedures for corporate staff and General Managers
  • Created tracking and reporting processes to streamline procedures for General Managers and to ensure accurate accounting for corporate supervisors
  • Achievements/Tasks

Education

BA - Psychology

University of Virginia
Charlottesville

MBA - Healthcare Administration

Southeastern University
Lakeland, FL

Skills

  • Sales performance enhancement
  • Mentoring/Coaching
  • Relationship Building
  • Time Management
  • Change Management
  • New Market Development
  • Strategic Growth
  • Performance Management
  • Salesforce CRM
  • Collaboration
  • Sales Training
  • Data Analysis
  • Medicare Advantage
  • Broker/Agent Relationships
  • Problem Solving
  • Organization
  • Independent Judgement
  • Project Management
  • Marketing Management
  • Strategic Decision-Making
  • Data Visualization
  • Performance Metrics Analysis
  • Process Improvement
  • Charismatic Leadership
  • Operations Management

Timeline

Director, Strategic Growth Oversight and Reporting

ChenMed
09.2024 - Current

Associate Director, Sales Talent Development

ChenMed
04.2022 - 09.2024

National Account Manager, Integration

ChenMed
05.2021 - 04.2022

Membership Growth Consultant: Richmond, Tampa, Lakeland

ChenMed
08.2017 - 05.2021

Senior Account Executive

Ross Publishing
02.2006 - 08.2017

Regional Sales Manager

Office Suites PLUS
07.2001 - 01.2004

Operations Manager

Office Suites PLUS
09.2000 - 07.2001

BA - Psychology

University of Virginia

MBA - Healthcare Administration

Southeastern University

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