Tracy Suplicki
POMPTON LAKES
Summary
Knowledgeable CGO Coordinator with solid background in coordinating and managing cross-functional teams. Successfully streamlined processes to enhance operational efficiency and facilitated effective communication among departments and senior management. Demonstrated proficiency in project management and problem-solving.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet store goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
24
24
years of professional experience
Work History
CGO Coordinator
Inserra Supermarkets
09.2009 - Current
- Coordinated cross-departmental communication to enhance workflow efficiency and operational effectiveness.
- Developed training programs for new hires, ensuring consistent understanding of company policies and procedures.
- Enhanced team productivity by providing comprehensive training and guidance on CGO-related tasks.
- Created a supportive environment for open communication among team members, fostering trust, accountability, and collaboration toward shared goals.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Run weekly inventories to maintain accuracy as well as identify shrink across all departments.
- Piloted Simbe Robotics Tally system as well as giving feedback and utilization process.
- Piloted Blue Yonder ordering system for the grocery department as well as the ordering influencers.
Customer Service Department Head
Stop & Shop Supermarket Co
04.2001 - 08.2009
- Implemented quality assurance measures to ensure consistency in service delivery.
- Organized and balanced multiple priorities within fast-paced environment.
- Enhanced customer satisfaction by effectively addressing and resolving complaints in a timely manner.
- Collaborated with other departments to identify and resolve cross-functional issues impacting customer experience.
- Played a key role in retaining valuable customers by proactively identifying potential issues and offering tailored solutions before escalation occurred.
Education
No Degree - Hospitality Management
Bergen Community College
Paramus, NJHigh School Diploma -
Ridgewood High School
Ridgewood, NJ06-1996
Skills
- Teamwork and collaboration
- Adaptability and flexibility
- Inventory monitoring and management
- Organization and prioritization
- Computer literacy
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
Timeline
CGO Coordinator
Inserra Supermarkets
09.2009 - Current
Customer Service Department Head
Stop & Shop Supermarket Co
04.2001 - 08.2009
No Degree - Hospitality Management
Bergen Community College
High School Diploma -
Ridgewood High School
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