Tracy Taylor
Dublin,CA
Summary
Detail-oriented professional with strong problem-solving and communication skills in a medical environment. Committed to delivering exceptional customer service and fostering collaboration among diverse teams to support organizational goals.
Overview
21
21
years of professional experience
Work History
UCSF Benioff Children's Hospital Oakland
Children's Hospital
Oakland, California
12.2005 - Current
- Answer Phones
- Enter Orders
- Enter Charts
- Scheduling
- Verify Insurance
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Associate of Arts - Nursing Education
Merritt College
Oakland, CA06-2012
High School Diploma -
Holy Names High School
Oakland, CA06-2002
Skills
- Medical charting
- Insurance verification
- Scheduling management
- Customer service
- Order entry
- Customer relationship management
- Problem solving
- Effective communication
- Team collaboration
- Dependable and responsible
- Communication
Timeline
UCSF Benioff Children's Hospital Oakland
Children's Hospital
12.2005 - Current
Associate of Arts - Nursing Education
Merritt College
High School Diploma -
Holy Names High School