Tracy Teesdale
Forest Hill,MD
Summary
Experienced Medical Office and Project Manager with 25+ years of leadership in fast-paced healthcare environments, seeking to bring proven operational excellence, compassionate leadership, and strong administrative skills to a Medical Practice Manager role. Adept at managing multi-disciplinary teams, optimizing workflows, and implementing systems that improve efficiency and patient care. Committed to fostering an environment of integrity, clear communication, and mutual respect. Brings a wealth of relevant experience in healthcare operations and a passion for patient-centered service.
Overview
25
25
years of professional experience
Work History
Medical Office Manager / Practice Project Manager
Vascular Surgery Associates
Bel Air, Maryland
02.2001 - Current
- Managed daily operations of medical office ensuring efficient workflow.
- Reviewed employee time sheets for accuracy before submitting them for payroll processing.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Maintained confidential patient records following HIPAA guidelines for data protection.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
- Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
- Managed staff scheduling and set patient scheduling policy.
- Assisted in resolving conflicts between staff members and addressing any issues that arose related to patient care or safety concerns.
- Hospital and insurance credentialing for providers
- Provider licensing
- Created and updated providers schedule and meetings each week
- Coordinated and managed the opening of new offices
- Managed project schedules and resources across multiple teams.
- Facilitated regular meetings to review project progress and address issues.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
Education
Troy University
Troy, Alabama, ALSkills
- Medical office operations and administration
- Project Management and new site launches
- Conflict resolution
- Leadership and team building
- Communication and Interpersonal Skills
- Microsoft 365 (Outlook, Teams, Sharepoint, Excel, Word)
- EMR/EHR Systems
- Data analysis and reporting
- Inventory management
- Compliance and Regulatory Management
- Credentialing
- Notary
Timeline
Medical Office Manager / Practice Project Manager
Vascular Surgery Associates
02.2001 - Current
Troy University