Tracy Temple
Morgan,UT
Summary
District Manager with a proven track record at At Home, excelling in multi-unit management and operational improvements. Skilled in leadership and team development, I successfully opened 16 locations, enhancing customer satisfaction and achieving top shrink results. Committed to fostering a culture of accountability and continuous improvement across diverse teams.
Overview
21
21
years of professional experience
Work History
District Manager
At Home The Home & Holiday Superstore
02.2017 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Fostered an environment of open communication between management teams across the district to share best practices.
- Developed and executed freight efficiencies through the district that resulted in reduced turnover, higher store standards, allowed the Store Directors to focus on Zone Lead development.
- Collaborated with peers and Home Office team to help develop consistency in processes through out the company. Ensuredsured teams were on strong operational processes, that lead to the District ending both FY24 and FY25 with the top Shrink results.
- Championed a culture of continuous improvement by regularly soliciting feedback from Leaders and Team Members and implementing changes based on their suggestions.
- Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
- Successfully staffed and opened 16 At Home Locations in 4 states
- Trained and Mentored 4 District Managers that were new to role/company.
Store Director
At Home The Home & Holiday Superstore
05.2015 - Current
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Maintained strong Store Standards
- Built a Bench of leaders to support the SLC Market
Store Manager
Kohls
05.2004 - 05.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained strong operational standards that increased probability and gross margin
- Opened 2 new stores successfully
Education
High School Diploma -
Ben Lomond High School
Skills
- Leadership skills
- Recruiting and hiring
- Training and coaching
- Attention to detail
- Goal setting and performance metrics
- Multi-unit management
- Decision-making
- Operations improvements
- Productivity improvements
- Personal and Team accountability
- Reseilance
Timeline
District Manager
At Home The Home & Holiday Superstore
02.2017 - Current
Store Director
At Home The Home & Holiday Superstore
05.2015 - Current
Store Manager
Kohls
05.2004 - 05.2015
High School Diploma -
Ben Lomond High School
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