I have worked in the field of Social services over 30 years and spent several years as a caseworker in Child Protective Services.
Overview
11
11
years of professional experience
Work History
Mental Health Technician
Brookwood Baptist Medical Center
06.2018 - Current
Charted on each patient daily.
Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Administered patient medications and tracked dosages.
Supported patient confidentiality in accordance with HIPAA regulations.
Took patient blood pressure and pulse rate, reporting findings in health charts.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Participated in patient education, helping to reinforce concepts and treatment plans.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Maintained patient records, documenting changes in patient condition.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Monitored patient behavior and immediately reported changes to supervising physician.
Treated clients and families with respect and dignity.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Counseled and mentored clients on substance use and life choices.
Outreach Case Manager
Aletheia House
04.2012 - 06.2018
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Developed and implemented training programs for staff.
Liaised with social worker to expedite financial assistance not covered by insurance.
Participated in community events to promote services and engage with public.
Partnered with local organizations to expand access to social and community services.
Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
Collaborated with community members to develop and implement service initiatives.
Created and managed budgets, efficiently allocating resources for social and community service projects.
Developed and implemented comprehensive case management plans to address client needs and goals.
Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Assessed community needs and identified resources for social and community service programs.
Evaluated treatment plans against individual goals and healthcare standards.
Researched best practices and developed strategies to improve program outcomes.
Implemented strategies to increase public awareness of social and community service programs.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.