Tracy Thomas
Silver Spring,United States
Summary
Well-qualified Human Resources Generalist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Global Peace Foundation
02.2023 - Current
- Tie together the mission-centric nature of the organization with personnel recruiting and training
- Engagement is an essential function of this role toward retaining talent
- Manage daily HR operations, including scheduling meetings, employee orientations, employee information documents, meetings, performance evaluations, etc
- Manage all aspects of employee relations
- Become the subject matter expert (SME) on HR System (Paychex or other if changed)
- Ensure all current and future employees are fully trained on the HR system, including and not limited to keeping employees informed on system changes/developments, offering training sessions, and resolving issues
- Ensure GPF complies with all applicable local, state(s), and federal laws and regulations and document methods used
- Regularly compare HR laws to current HR policies and procedures, draft templates for HR documents, and make recommendations to the Management Committee
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- Maintain employee files, including and not limited to hiring documents, onboarding documents, process-related documents, and employment records
- Maintain employee PTOs and monitor attendance
- Update the employee handbook in accordance with all applicable federal, state, and local laws and regulations, ensure employees have access to the most recent handbook and keep acknowledgment receipts in the HR system
- Document necessary training & education requirements for employees and ensure that employees complete certifications and licenses
- Document all completed training, certificates, and licenses in the HR system
- Safety
- Handle all internal and external inquiries and requests related to HR
- Collaborate with upper management, employees, and outside vendors, to evolve HR standards, practices, and strategy
- Support health and other benefits negotiation annually in close collaboration with the
- Management Committee
- Generate and document all official internal documents such as offer letters, appointment letters, warning letters, personnel action forms.
HR Shared Services (Contractor)
BASF
03.2022 - 09.2022
- Created cases for all employees that called or wrote emails and documented all inquiries/issues
- Explains BASF Leave Policy to managers and employees who make basic inquiries about STD, COVID, LTD, and Parental Leave
- Provide employees and Managers with support for policy & employee relations process-related questions (e.g., People Management, Disciplinary action
- Involuntary terminations, position eliminations, etc.)
- Leverages procedures, policy information, knowledgebase, and other reference materials to answer manager inquiries
- Escalates case/inquiry to Tier 2, myHR Manager Resource Team Leads if the manager requests more in-depth support in executing a process
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- Provide counsel to managers and supervisors regarding personnel practices, policies, and employment/labor laws to ensure consistent and accurate delivery in these areas for the United States and Canada
- Identifies process improvement initiatives & participates in special projects
- Audit payslips and W2 for Employees and Management in the United States and Canada
- Provide navigational support in utilizing self-service resources, Success
- Factors, SAP, Taleo, etc., and reset passwords
- Advise and support employees and managers with interpreting and applying policies and provide guidance in-process and subsequent steps.
HR Shared Services Representative (Contractor)
Inova Health System
08.2021 - 02.2022
- Processes employee changes (status changes, transfers, pay changes, terminations, bonuses, retirements, and any other changes related to employee records) in eProfile, Kronos, and Oracle
- Successfully managed caseloads by prioritizing the cases based on their importance and appropriate deadlines
- Educates customers of Inova Health System's HR services available through eProfile and answers inquiries regarding self-service tools in eProfile and other systems when necessary
- Receives/resolves customer inquiries through various channels such as phone, email, web, fax, and walk-ins
- Audit W2 for employees
- Accurately interprets and effectively explains HR policies/procedures to new hires and team members
- Performs basic arithmetic functions to help employees understand their paycheck and time off calculations.
Human Resource Trainee (Internship)
U.S. Department Of Justice
05.2020 - 12.2020
- Created and posted all job positions ( CONUS and OCONUS) utilizing
- USAStaffing and Justice.gov website
- Uploaded and sorted documents in the eOPF (Electronic Official Personnel
- Folder) system
- Process approved personnel and payroll actions utilizing NFC (National
- Finance Center)
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- Familiar with recruitment life cycles
- Verified that all resume's met the minimum requirements, accurate points were given if applicable, and appropriate information was sent to the Hiring Managers
- Drafted SF-52s for all hired, transferred, promoted, reclassified, or terminated employees.
Intern Technical Writer, Editor
U.S. Customs and Border Protection
04.2019 - 07.2019
- Washington D.C
- Metro Area
- Liaise for the Deputy Director; ensure the image of this individual is always professional
- Created and edited memorandums as assigned
- Collaborated with staff for input for our internal newspapers
- Hand-selected to develop an awards program that enhanced efficiency during the Customs and Border Protection internship.
Unit Administrator
United States Department of the Army
09.2009 - 12.2013
- Plans and establishes priorities; assigns, distributes, and reviews unit sections and personnel work
- Initiates and manages personnel actions in such areas as reenlistments, separations, discharges, and transfers; military personnel record jackets and health records; requests for Military Occupational Specialty changes, security clearances, retirements, promotions, and awards; completion of officer and noncommissioned officer evaluation reports, unit training and attendance reporting, unauthorized absences for drills, Joint Uniform Military Pay System-
- Reserve Components input and other pay actions, and personnel financial records
- Gathers facts for and prepares a variety of recurring and one-time reports
- Serves as point of contact regarding recruiting and retention for the unit in coordination with higher headquarters
- Interviews and counsels prospective reservists and reenlistees
- Explains benefits, pay, training opportunities, advancement, retirement, etc
- Maintains liaison with higher headquarters; speaks for the commander in clarifying administrative matters, explaining views, or explaining implications of pending problems and programs involving the unit
- Participates in the program Page 4 of 6 planning process
- Prepares standard operating procedures to cover various functional activities for the unit
- Scanned and uploaded evaluations, medical documents, promotions, orders, and other documents needed into iPERMS for their permanent records.
Human Resources Specialist
US Army
09.2009 - 09.2013
- Area
- Prepared and monitored requests for identification cards and tags, leave and passes, line of duty determination, MILPER data and information management, orders for temporary duty and travel, personnel processing, personnel security clearances, training and reassignment, retention, military, and special pay programs, personnel accounting, and strength management, transition processing, meal cards, training Soldier support file, and unit administration using various systems like eMILPO (Electronic Military Personnel Office) and
- RLAS (Regional Level Application Software)
- Continually researched and analyzed data used in preparing various and one- time reports and assisted in the recommendations for change or resolutions to problems in administrative policies and procedures
- Updating Awards and evaluations on the ITRS (Individual Training and
- Readiness System) and updating medical readiness
- Forecast to prevent potential problems for issues by reviewing personnel and financial management reports, research, analyze, and submit documents to resolve pay problems in RLAS, take corrective action on identified deficiencies, and implement ways to improve the issues
- Prepares and maintains functional files per Army Records Information
- Management System (ARIMS).
Human Resources Specialist
Fort George G
02.2008 - 09.2009
- Managed all on-boarding orientations and information on life insurance, service records, legal documents, medical needs, and dental questions
- Addressed all administrative concerns, which increased morale amongst military personnel
- Transferred personnel records to military personnel, their home of record, or their new duty station
- Maintain emergency notification data for military personnel
- Responsible for the readiness, health and welfare of all Soldiers.
Human Resources Specialist
United, Army, Hanau
06.2001 - 11.2004
- Oversaw all strength management and strength distribution actions
- Managed leave and attendance documents and investigated all inquiries as well as disputes
- Worked with soldiers eligible for promotion and arranged the promotion ceremony with the chain of command
- Process classification or reclassification actions
- Prepare and maintain officer and enlisted personnel records
- Process and executed Personnel Service Center SIDPERS level procedures and actions
- Process applications for OCS, warrant officer flight training, or other training.
Education
Bachelor of Arts - BA - Human Resources Management
The University of Arizona Global Campus
Master of Science - MS - Human Resources Analytics and Management
American University - Kogod School of Business
Skills
- Personnel Engagement
- Human Resources Management
- New Employee Orientation
- Performance Management
- HRIS Applications
- Conduct Orientations and Training
- Performance Evaluations
- Employee File Management
- Employee Relations
- Social Perceptiveness
- SAP
- Service-Orientation
Certification
Optimizing your employer brand
page
Affiliations
- Society of Human Resource Management (National and Local Chapter)
Languages
English
Timeline
Human Resources Generalist
Global Peace Foundation
02.2023 - Current
HR Shared Services (Contractor)
BASF
03.2022 - 09.2022
HR Shared Services Representative (Contractor)
Inova Health System
08.2021 - 02.2022
Human Resource Trainee (Internship)
U.S. Department Of Justice
05.2020 - 12.2020
Intern Technical Writer, Editor
U.S. Customs and Border Protection
04.2019 - 07.2019
Unit Administrator
United States Department of the Army
09.2009 - 12.2013
Human Resources Specialist
US Army
09.2009 - 09.2013
Human Resources Specialist
Fort George G
02.2008 - 09.2009
Human Resources Specialist
United, Army, Hanau
06.2001 - 11.2004
Bachelor of Arts - BA - Human Resources Management
The University of Arizona Global Campus
Master of Science - MS - Human Resources Analytics and Management
American University - Kogod School of Business
Optimizing your employer brand
page
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