Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
22
22
years of professional experience
Work History
Registered Nurse
Parkwood Behavioral Health
02.2022 - Current
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Recovery Coach
Memphis Recovery Centers Inc.
11.2018 - 01.2020
Worked with adolescents to develop support networks and multifaceted coping techniques focused on individual needs.
Provided group, family and individual counseling to support recovery goals.
Participated in multidisciplinary meetings focused on providing comprehensive assistance.
Performed lab tests and communicated results.
Facilitated group sessions focused on various issues to help groups and individuals.
Provided direct care for 15-20 adolescents.
Automotive Service Writer
Unique Customs Fabrications, LLC
05.2009 - 08.2018
Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
Worked effectively with repair staff and parts providers, staying current on availability and service processes.
Presented different repair options to customers to help each person make appropriate choices.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Greeted and registered customers requiring service and directed automobiles to service garage.
Verified warranty plans and coverage and uncovered hidden warranties.
Used Mitchell computer system to enter customer information, create service records, order parts and develop cost estimations.
Answered service department phone and responded promptly to questions and messages.
Registered Nurse
Fresenius Dialysis
08.2005 - 04.2008
Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
Analyzed emergency situations and took prompt action to save lives.
Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Provided direct patient care, stabilized patients and determined next course of action.
Managed care from admission to discharge.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Audited charts and reviewed clinical documents to verify accuracy.
Managed care for 4-5 patients from start to finish per shift.
Registered Nurse
Regional Medical Center
11.2004 - 04.2006
Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Conducted comprehensive patient assessments and evaluated patient care plans.
Provided direct patient care, stabilized patients and determined next course of action.
Managed care from admission to discharge.
Direct patient care for 2 intensive care infants per shift.
Registered Nurse
Lebonheur Children Medical Center
05.2003 - 10.2004
Managed care from admission to discharge.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Provided direct patient care, stabilized patients and determined next course of action.
Implemented medication and IV administration, catheter insertion and airway management.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
Provided care to 4-5 patients on cardiac step down.