Tracy Thomason
Daytona Beach
Summary
A highly motivated maintenance engineer with extensive technical abilities and an uncanny knack for identifying problem areas and providing cost-effective Solutions that maintain a high standard including brand management and customer service
An accomplished musician interpreter of American Sign Language a licensed multi-engine Pilots with over 30,000 logged hours and hold certification including but not limited to ASC certification HVAC Roofing and remodeling complete residential and Commercial properties not afraid to tackle larger projects with budget and constraints as well as taking out the trash
Overview
26
26
years of professional experience
Work History
Maintenance Manager
ElCaribe Resort and Conference Center
Daytona Beach, FL
08.2023 - 10.2025
- Assisted in conducting routine inspections of equipment and facilities for safety compliance
- Learned maintenance procedures for various tools and machinery to support operations
- Supported team in troubleshooting minor mechanical issues to ensure minimal downtime
- Collaborated with senior staff on maintenance schedules and task prioritization
- Documented repair processes and maintenance tasks for future reference and training purposes
- Maintained inventory of supplies and tools necessary for daily maintenance activities
- Engaged in training sessions to enhance understanding of safety protocols and best practices
- Observed experienced technicians to gain insights into effective problem-solving techniques
- Supervised employee performance, preventive maintenance, and safety.
- Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
- Led the successful completion of major facility upgrades projects while adhering to budget constraints and timelines.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Promoted a culture of continuous improvement within the maintenance team by encouraging open communication, problem-solving initiatives, and employee engagement activities.
- Mentored new hires in company procedures, safety protocols, and technical skills necessary for their roles as maintenance professionals.
Owner
TexStyle Handyman Service's
Daytona Beach, FL
03.2018 - 08.2023
- Developed and implemented operational strategies to enhance business efficiency.
- Trained and mentored staff on best practices for customer service and sales techniques.
- Analyzed market trends to identify growth opportunities and adjust business offerings.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Expanded business into new markets, cond
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Vice President Marketing and Admissions
Delta Connection Academy
Sanford, FL
08.1999 - 02.2018
- Led cross-functional teams to develop and implement strategic initiatives driving organizational growth.
- Streamlined operations by analyzing workflows, identifying inefficiencies, and recommending process improvements.
- Developed and executed comprehensive business strategies aligning with corporate goals and market trends.
- Mentored junior staff, fostering professional development and ensuring alignment with company objectives.
- Collaborated with executive leadership to define and communicate long-term vision and strategic direction.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
Education
MBA - Operations Management
American School of Business
Dayton, OH07.2004
Multi Engine Pilot Certification - Commercial Pilot
Delta Connection Academy
Sanford, FL07.2004
Personal and Professional reference
Encouraged to contact The following individuals as it relates to Maintenence Engineering abilities
Kevin M. (972) 922-5417
Director of Sales and long term residents
Silver Sands and Beachaven properties
Trisha Johnson(386) 262-0857
Director of Housekeeping ElCaribe Resort and conference center
Languages
English, American Sign Language
Native or Bilingual
Timeline
Maintenance Manager
ElCaribe Resort and Conference Center
08.2023 - 10.2025
Owner
TexStyle Handyman Service's
03.2018 - 08.2023
Vice President Marketing and Admissions
Delta Connection Academy
08.1999 - 02.2018
MBA - Operations Management
American School of Business
Multi Engine Pilot Certification - Commercial Pilot
Delta Connection Academy