Summary
Overview
Work History
Skills
Timeline
DeliveryDriver

Tracy Vasseur

Aurora,CO

Summary

Proven track record of enhancing customer satisfaction and team efficiency, notably with Colorado Department of Corrections. Expert in GPS and route planning, alongside exceptional teamwork and collaboration skills. Achieved significant improvements in delivery accuracy and client retention through meticulous attention to detail and a positive attitude.

Overview

2
2
years of professional experience

Work History

Delivery Driver

Door Dash
02.2022 - 07.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Janitoral

Colorado Department Of Corrections
01.2023 - 05.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Cosmetologist

Great Clips
07.2022 - 08.2022
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Punctual and Reliable
  • Safe Driving
  • Time management skills
  • Clean Driving Record
  • GPS and route planning
  • Route Management
  • Safe Driving Record
  • Vehicle Cleaning and Maintenance
  • Delivery Scheduling

Timeline

Janitoral

Colorado Department Of Corrections
01.2023 - 05.2024

Cosmetologist

Great Clips
07.2022 - 08.2022

Delivery Driver

Door Dash
02.2022 - 07.2024
Tracy Vasseur