Tracy Wallace
Chapman,USA
Summary
I have five years of experience managing properties.
Professional with strong background in residential services, prepared for impactful contributions. Known for team collaboration and adaptability, consistently delivering reliable support. Skilled in providing attentive care, maintaining safety protocols, and effective communication. Valued for problem-solving abilities and fostering positive environments.
Overview
9
9
years of professional experience
Work History
Resident Associate/Leasing Consultant
Corvias Property Management
07.2021 - Current
- Assisted new residents with the move-in process, ensuring a smooth transition into the community.
- Provided prompt assistance during emergencies.
- Coordinated with vendors to schedule necessary repairs.
- Educated new residents on policies and procedures.
- Collaborated with other team members to all residents needs.
- Conducted property tours for potential residents, highlighting amenities and promoting the benefits of residency at the community.
- Managed lease renewals and provided thorough information on available options, resulting in informed decision-making by residents.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Collaborated with other team members to provide comprehensive support for all resident needs.
- Conducted property tours, showcasing amenities and features to prospective tenants.
- Managed leasing documentation, ensuring compliance with company policies and regulations.
- Provided exceptional customer service, promptly addressing tenant inquiries and concerns.
- Maintained accurate and up-to-date records of all leasing transactions and tenant communications.
- Generated professional networks by engaging in professional, industry and government organizations.
Resident Associate
Corvias Military Property Management
06.2020 - 10.2022
- Conducted property tours for potential tenants, highlighting amenities and promoting the benefits of residency at the community.
- Assisted new residents with the move-in process, ensuring a smooth transition into the community.
- Managed lease renewals and provided thorough information on available options, resulting in informed decision-making by residents.
- Assisted in conflict resolution between residents when disagreements arose related to noise levels or other disturbances.
- Coordinated activities and events in a positive environment.
- Provided assistance during emergency situations.
- Move out current residents.
- Enforced policies when residents had questions about their home.
- Managed scheduling and calendar coordination for executives, ensuring optimal time allocation.
- Assisted in preparing reports and presentations, supporting decision-making processes.
- Monitored office supplies inventory, streamlining procurement processes to reduce delays.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Enhanced resident satisfaction by promptly addressing concerns and providing exceptional service.
- Supported marketing efforts through the creation of engaging content showcasing property features on social media platforms.
Teacher's Assistant
Anderson Elementary School
08.2018 - 05.2022
- Assist teacher with all the curriculum daily activities.
- Assist teacher in the planning for each daily activity.
- Help children with any school problems.
- Help provide a clean atmosphere for students.
- I also did calendar time.
- Made copies for the week.
- I talked to parents about the progress with the students.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Completed daily reports on attendance and disciplinary performance.
- Copied, organized and distributed classroom assignments or other paperwork.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Handled class records for attendance, assignment grades and course participation scores.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Coordinated activities and events to create safe, positive and environment in school events.
- Taught courses under guidance of senior instructors.
- Trained new assistant teacher employees on daily procedures.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
- Oversaw inventory management for office supplies, ensuring availability while controlling costs effectively.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Maintained electronic filing systems and categorized documents.
- Managed filing system, entered data and completed other clerical tasks.
Assistant Teacher
Usd 475
08.2016 - 05.2018
- Supported classroom activities, ensuring a positive learning environment for students.
- Assisted lead teacher in developing lesson plans and instructional materials.
- Implemented individualized support strategies to enhance student engagement and understanding.
- Facilitated communication between parents and educators regarding student progress and needs.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Monitored and reported student progress and development, offering mentoring as needed.
- Managed office communications, ensuring timely and efficient information flow among departments.
- Coordinated schedules and appointments for executives, optimizing time management and resource allocation.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Facilitated inter-departmental communication to ensure all parties were informed of key updates.
- Managed filing system, entered data and completed other clerical tasks.
- Maintained filing systems, enhancing document retrieval speed and organization across the office.
- Implemented differentiated instruction techniques to address diverse learning needs of the students in the class.
- Provided feedback on student assignments and tests, aiding in assessment of understanding and progress.
- Created lessons and online testing materials to facilitate remote learning.
Education
Business Administration - Business
Barton County Community College
Great Bend, KSHigh School Diploma - undefined
Crescent High School
Iva, SC05.2000
Skills
- Communication
- Organization
- Time management
- Teamwork and collaboration
- Interpersonal skills
- Meeting facilitation
- Problem-solving
- Multitasking Abilities
- Customer service
- Administrative support
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved conflict by listening with accuracy and efficiency.
Timeline
Resident Associate/Leasing Consultant
Corvias Property Management
07.2021 - Current
Resident Associate
Corvias Military Property Management
06.2020 - 10.2022
Teacher's Assistant
Anderson Elementary School
08.2018 - 05.2022
Assistant Teacher
Usd 475
08.2016 - 05.2018
High School Diploma - undefined
Crescent High School
Business Administration - Business
Barton County Community College