Tracy Warner
Lexington,NC
Summary
Hard-working professional with a proven track record in excellent customer service and employee supervision at Food Lion. Adept at enhancing sales through effective merchandising and fostering strong team performance. Skilled in food preparation and inventory control, consistently exceeding customer expectations and improving operational efficiency.
Overview
14
14
years of professional experience
Work History
Assistant Deli Manager
Food Lion 1575
08.2024 - Current
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Provide excellent customer service for Ms. Johnson by addressing concerns and inquires promptly and professionally while maintaining a helpful demeanor.
- Increased sales through effective merchandising and attractive product displays.
Business Owner
DTS Cleaning Solutions, LLC
10.2016 - 07.2020
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of high quality services offered.
- Consulted with customers to assess needs and propose custom cleaning schedule.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Assistant General Manager
Casey's General Store
06.2011 - 10.2016
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Education
Associate of Science - Criminal Justice
Western International University
Phoenix07-2007
Skills
- Excellent Customer service and engagement
- Food preparation
- Employee supervision
- Inventory Control
Timeline
Assistant Deli Manager
Food Lion 1575
08.2024 - Current
Business Owner
DTS Cleaning Solutions, LLC
10.2016 - 07.2020
Assistant General Manager
Casey's General Store
06.2011 - 10.2016
Associate of Science - Criminal Justice
Western International University
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