Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Watson

Jacksonville

Summary

A dedicated, organized, and results-driven professional credited with combining complex assignments and improving processes to increase proficiency and productivity. Strong expertise in grasping new concepts quickly. Outgoing, friendly and people-oriented personality. I connect well with diverse groups and provide excellent customer service to every individual.

Overview

4
4
years of professional experience

Work History

Cashier

Mr Potato Spread
03.2023 - 10.2024
  • Answered customer telephone calls promptly and appropriately
  • Executed currency and credit transactions quickly and accurately
  • Balanced currency, coins, and checks in cash drawers at the end of my shift, calculating daily transactions using computers, calculators, or adding machines
  • Recommended, selected, and helped locate and obtain out-of-stock products based on customer requests

Remote Guest Care Specialist

Shismart/Topgolf
10.2021 - 08.2023
  • Followed up with customers to ensure their inquiries were addressed
  • Maintained a high level of professionalism and customer service standards
  • Adhered to established customer service policies and procedures
  • Handled customer inquiries, complaints, and requests in a timely and professional manner

Teacher Assistant

Wesley Child Development Center
04.2021 - 09.2022
  • Collaborated with parents and guardians to ensure positive home-school relationships
  • Communicated regularly with parents and guardians to update them on their children's activities
  • Established a trusting relationship with parents and guardians to ensure safety of their children
  • Assisted with the development of classroom materials and resources
  • Developed and enforced classroom rules and procedures

Education

Hospitality Certification - Culinary Arts

Jacksonville Hospitality Insitute
Jacksonville, Florida
02.2015

High School Diploma -

Cornerstone Chrisan Correspondence School
Townsend, GA
09.2014

Skills

  • Customer Queries
  • Credit Card Transactions
  • Verbal Communication
  • Documentation
  • Interpersonal Skills
  • Professionalism
  • Inventory Control
  • Dispute Resolution
  • Cash Management
  • Telephone Etiquette
  • Cash Drawer Balance
  • Troubleshooting
  • Stock Replenishment
  • Time Management

Timeline

Cashier

Mr Potato Spread
03.2023 - 10.2024

Remote Guest Care Specialist

Shismart/Topgolf
10.2021 - 08.2023

Teacher Assistant

Wesley Child Development Center
04.2021 - 09.2022

High School Diploma -

Cornerstone Chrisan Correspondence School

Hospitality Certification - Culinary Arts

Jacksonville Hospitality Insitute