Tracy Weaver
Summary
Experienced professional with a strong background in customer interactions and service solutions. Skilled in conflict resolution, communication, and problem-solving to ensure customer satisfaction and loyalty. Collaborative team player who can adapt to changing needs and is committed to achieving results through efficient and empathetic service. Known for reliability and proactive dedication to meeting customer and organizational goals.
Overview
21
21
years of professional experience
Work History
Elected City Clerk / Elections Official
City of El Segundo
04.2012 - 12.2024
- Elections Official: assisted the County in conducting municipal elections; worked closely with the Attorney's office on properly noticing the Argument/Rebuttal notices for measures and initiatives, prepared Election Handbook for City Council candidates, assisted candidates with required election forms, placed all required notices in the local paper, ensured all candidate statements, measures and/or initiatives were to the County by the required dates, assisted the County in locating Voting Centers within the city, assisted residents with ballot and voter registration questions, certified the election and administered the Oath of Office to newly elected officials
- Implemented new agenda management system, facilitated staff training and continuous system updates. Partnered on Iron Mountain files overhaul
- Supervised processing of contracts, agreements, claims, and public records requests. Maintained Netfile system and oversaw FPPC Form 700 compliance
- Lead a team of three, including Assistant City Clerk, Deputy City Clerk and Records Technician. Worked closely with Attorney's office on election notices and procedures
- Oversaw city council meetings, ensuring Brown Act compliance. Managed agenda packets, minutes, and records retention policy. Implemented new systems for efficiency
- Played a key role in the creation of a new Records Retention Policy for the City; maintained oversight and coordination of yearly records destruction schedule
Sales Associate / Design Studio Specialists / Department Coordinator
Pottery Barn
01.2004 - 01.2020
- Assisted guests in making selections for entertaining, decorating, and furnishing products for their home
- Assisted with floor sets and responsible for maintaining Company standards for visual displays
- Catch the Spirit award recipient for leadership during December 2006 while department was without a Coordinator
- Cross trained to work in all departments within store
Education
Bachelor of Science - Food Service Systems Management
California State University, Long Beach
Long Beach, CASkills
- Customer Service
- Multitasking
- Leadership
- Teamwork and collaboration
- Reliability
- Excellent communication
- Critical thinking
- Active listening
- Adaptability and flexibility
- Problem-solving skills
- Customer relations
- Call center experience
Timeline
Elected City Clerk / Elections Official
City of El Segundo
04.2012 - 12.2024
Sales Associate / Design Studio Specialists / Department Coordinator
Pottery Barn
01.2004 - 01.2020
Bachelor of Science - Food Service Systems Management
California State University, Long Beach
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