Tracy Wettschreck
Hugo,MN
Summary
Committed CNA offers 5 years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping. Familiar with medical terminology.
Overview
5
5
years of professional experience
Work History
Home Care Coordinator
Visiting Angels Living Assistance Services
06.2022 - 05.2023
- Coordinated on-boarding of new clients including initial meeting or consultation, RN assessment, caregiver meet and greet, and follow-up visit.
- Enhanced patient care by coordinating and scheduling meetings between clients, families, caregivers and office staff.
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Assisted families in understanding available resources, insurance coverage options, and financial implications related to home-based health services.
- Responded to and resolve client complaints and concerns with the assistance of the RN and Director of Operations.
- Provided mentoring to caregivers as needed to ensure that services were provided according to the Care Plan.
- Upheld strict confidentiality standards while handling sensitive personal information regarding patients health conditions.
Home Health Aide
Visiting Angels Living Assistance Services
02.2018 - 06.2022
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Performed light housekeeping duties including laundry, linen changes, sweeping, vacuuming, and mopping ensuring a clean and organized living space for patients.
- Completed entries in care log to accurately document and report patient progress.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted with end-of-life care.
Education
Diploma - Pharmacy Technician
Century College
White Bear Lake, MNTrained Medication Aide Certificate - Medication Aide
St Paul College
Saint Paul, MN12.2023
CNA Certificate - Nursing Assistance
Century College
White Bear Lake, MN11.2023
Skills
- Empathy and Compassion
- Medical Terminology Knowledge
- Teamwork and Collaboration
- Medication Dispensing
- Patient Safety
- Client Advocacy
Timeline
Home Care Coordinator
Visiting Angels Living Assistance Services
06.2022 - 05.2023
Home Health Aide
Visiting Angels Living Assistance Services
02.2018 - 06.2022
Diploma - Pharmacy Technician
Century College
Trained Medication Aide Certificate - Medication Aide
St Paul College
CNA Certificate - Nursing Assistance
Century College
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