Highly skilled and dedicated Tour Manager with extensive experience in the experiential marketing industry. Proven track record of consistently exceeding expectations and adding value to every project. Adept at managing tours, producing successful events, and ensuring exceptional client satisfaction and brand awareness.
Overview
9
9
years of professional experience
Work History
Tour Manager, Jaegermeister
TurnKey
01.2024 - 07.2024
Led a B2B campaign offering branded displays with a remarkable 50% success rate, being the sole representative in each market
Coordinated all aspects of the campaign, including logistics, setup, and client interactions
Successfully enhanced brand visibility and engagement through strategic planning and execution.
Tour Manager, US Cellular
TurnKey
07.2023 - 10.2023
Managed national events and provided comprehensive training and oversight to local staff at every stop
Ensured seamless execution of events through meticulous planning and coordination
Cultivated strong client relationships by delivering exceptional service and addressing client needs promptly.
Field Operations Manager, Specialized Motor Exhibits, Winston-Salem
Specialized Motor Exhibits
08.2021 - 08.2022
Developed and implemented performance standards and procedural improvements, resulting in substantial increases in productivity and quality across all operations
Led a team of employees, providing clear direction, guidance, and support to ensure successful execution of tasks and projects
Created efficient work schedules that optimized resource allocation, productivity, and employee well-being
Monitored and evaluated employee performance, providing constructive feedback, coaching, and recognition to foster professional growth and development
Collaborated with cross-functional teams, including marketing, sales, and production, to streamline operations and improve overall efficiency.
Tour Manager, Splash Fizz, Newbridge Marketing
Splash Fizz, Newbridge Marketing
11.2021 - 12.2021
Spearheaded and managed extensive tours across multiple states, consistently delivering exceptional client service and exceeding expectations
Coordinated all logistical elements of the tours, including travel arrangements, accommodations, and event setups
Maintained meticulous attention to detail, ensuring flawless execution of all tour activities
Developed and nurtured client relationships, actively seeking feedback and implementing improvements to enhance the tour experience
Conducted post-tour evaluations to assess performance and gather insights for future enhancements.
Tour Manager, Rey Azul, G7 Entertainment
Rey Azul, G7 Entertainment
08.2021 - 10.2021
Orchestrated and executed highly successful nationwide tours, overseeing all aspects of logistics, including transportation, accommodations, and scheduling
Developed and managed tour budgets, ensuring optimal allocation of resources and cost-effectiveness
Led a team of performers and crew members, providing guidance and support to ensure smooth tour operations
Implemented strategic planning and problem-solving techniques to overcome challenges and ensure seamless execution of events
Fostered and maintained strong client relationships by delivering exceptional service and addressing client needs promptly and professionally.
Tour Manager, Assist Marketing (PlayStation) Nationwide
Assist Marketing
04.2015 - 01.2020
Collaborated with designers, marketers, and executives to enhance brand awareness and maximize client engagement
Leveraged social media platforms to amplify marketing efforts and drive audience participation
Provided comprehensive training and effectively managed a team throughout the setup, activation, and breakdown phases of each event.
Education
Communications
Mississippi State University
08.2012
High School Diploma -
Central High School
05.2009
Skills
Project Management
Event Management
Proficient in Microsoft Office Suite and Google Suite
DOT Certified
Client Relations
References
Available upon request
Timeline
Tour Manager, Jaegermeister
TurnKey
01.2024 - 07.2024
Tour Manager, US Cellular
TurnKey
07.2023 - 10.2023
Tour Manager, Splash Fizz, Newbridge Marketing
Splash Fizz, Newbridge Marketing
11.2021 - 12.2021
Field Operations Manager, Specialized Motor Exhibits, Winston-Salem
Specialized Motor Exhibits
08.2021 - 08.2022
Tour Manager, Rey Azul, G7 Entertainment
Rey Azul, G7 Entertainment
08.2021 - 10.2021
Tour Manager, Assist Marketing (PlayStation) Nationwide