Tracy Wymore
Manager
Graham,WA
Summary
Dynamic Dispatch Manager with 20 years of experience supervising dispatch staff to coordinate service and deliveries. Monitors and proactively adjusts service to maximize on time performance and productivity. Demonstrates effective use of scheduling software, telephone and data analysis skills to track, trend and take action to effectively manage dispatch support implementation while coaching team members toward improvement.
Overview
20
20
years of professional experience
Work History
Dispatch Manager
Orepac Building Products
10.2018 - 10.2024
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Reported to management operational activities and maintained current records.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Established strong relationships with vendors, negotiating contracts that benefited both parties in terms of cost savings and reliability.
- Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
- Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
Shipping and Receiving Clerk
Center Electric
01.2014 - 01.2018
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Purchasing Assistant
Zumar Industries, Inc.
01.1990 - 01.2014
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
- Established and managed supplier and vendor relationships.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
Education
High School Diploma -
Washington High School
TacomaSkills
- Transportation knowledge
- Workflow Planning
- Route Planning
- Phone dispatch
- DOT Compliance
- Schedule Coordination
- Customer Communication
- Fleet maintenance
- Multiple project coordination
- Supply Chain Understanding
- Fleet dispatching
- Strong leadership
- Customer Service
Timeline
Dispatch Manager
Orepac Building Products
10.2018 - 10.2024
Shipping and Receiving Clerk
Center Electric
01.2014 - 01.2018
Purchasing Assistant
Zumar Industries, Inc.
01.1990 - 01.2014
High School Diploma -
Washington High School
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