Tracy Ann Leach
Fort Pierce,USA
Summary
Dependable Housekeeper with a solid history of cleaning industry service. Experienced with maintaining spotless and organized environments. Utilizes effective cleaning techniques and attention to detail to ensure inviting and hygienic spaces. Track record of managing time efficiently and adapting to various cleaning challenges. Highly organized and team-driven with a strong focus on customer satisfaction.
Overview
19
19
years of professional experience
Work History
Housekeeper
Hasks Cay Resort
10.2016 - 08.2024
- Sanitized tables and countertops with cleaning solutions
- Prioritized work tasks and remained flexible to workload changes
- Developed proficiency in operating various cleaning equipment, such as vacuums, mops, and carpet cleaners
- Exercised great attention to detail when inspecting areas for dirt or stains before cleaning
- Followed infection control and universal procedures, maintaining a sanitary environment
- Reported any maintenance or safety issues to the appropriate personnel
- Displayed strong organizational skills while managing housekeeping supplies inventory
- Utilized excellent customer service skills when interacting with guests during work hours
- Respected guest property and privacy by changing cleaning schedules as needed
- Follow instructions from supervisors regarding specific cleaning tasks/duties
- Report all unusual situations to my supervisor or designee
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Housekeeping Room Attendant
Riu Hotel
01.2010 - 04.2015
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Followed infection control and universal procedures, maintaining a sanitary environment
- Reported any maintenance or safety issues to the appropriate personnel
- Follow instructions from supervisors regarding specific cleaning tasks/duties
- Report all unusual situations to my supervisor or designee
Housekeeper
Iberostar Hotels & Resorts
03.2009 - 02.2010
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Followed infection control and universal procedures, maintaining a sanitary environment
- Reported any maintenance or safety issues to the appropriate personnel
- Follow instructions from supervisors regarding specific cleaning tasks/duties
- Report all unusual situations to my supervisor or designee
Housekeeper
Royal Decameron
02.2006 - 12.2009
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Followed infection control and universal procedures, maintaining a sanitary environment
- Reported any maintenance or safety issues to the appropriate personnel
- Follow instructions from supervisors regarding specific cleaning tasks/duties
- Report all unusual situations to my supervisor or designee
Education
High School Diploma -
Maldon Comprehensive High
Montego Bay, St. James07-1993
Associate of Arts - Room Service
Kenilworth HEART Academy
Montego Bay, JamaicaWI05-2003
Skills
- Hard work
- Collaboration
- Communication
- Respect
- Organizing
- Housekeeping
- Leadership
- Teamwork
- Customer service
- Deep cleaning expertise
- Folding clean laundry
- Sanitizing
LANGUAGES
English
Timeline
Housekeeper
Hasks Cay Resort
10.2016 - 08.2024
Housekeeping Room Attendant
Riu Hotel
01.2010 - 04.2015
Housekeeper
Iberostar Hotels & Resorts
03.2009 - 02.2010
Housekeeper
Royal Decameron
02.2006 - 12.2009
High School Diploma -
Maldon Comprehensive High
Associate of Arts - Room Service
Kenilworth HEART Academy
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