Summary
Overview
Work History
Education
Skills
Technical Experience
Timeline
CustomerServiceRepresentative
Tracy Beniger

Tracy Beniger

Management Information Systems
Sheboygan,WI

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Analyst position. Ready to help team achieve company goals.

Overview

21
21
years of professional experience
4
4
years of post-secondary education

Work History

Digital Marketing Analyst Intern

Vollrath Company, LLC
Sheboygan, WI
06.2021 - Current
  • Collaborated with team members to help expand marketing channels.
  • Conducted consumer data analysis on products to assist with promotional campaigns.
  • Prepared reports detailing project updates, performance information and ongoing trends.
  • Analyze web traffic and site behavior for customer and business insights
  • Compiled and analyzed metrics for detailed reporting
  • Created professional business correspondence, spreadsheets and presentations.
  • Took detailed notes of progress, processes and industry details to better understand marketing and company protocols.
  • Generated reports detailing campaign performance, customer engagement and engagement trends.
  • Performed market analysis and researched latest trends.

Cosmetologist, Chair Renter

Shear Motives Salon
Sheboygan, WI
03.2020 - Current
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Compiled and analyzed metrics for detailed reporting and informed business planning.
  • Formulated expenses and profits in Excel to keep a running record of the business.

Seasonal Worker

Lakeland University
Plymouth, WI
12.2018 - 05.2020
  • Collaborated with the safety coordinator to build emergency plans for our campus using Microsoft Visio
  • Supported the housekeeping department during winter and summer breaks
  • Assisted with the grounds crew during the summer.

Educational Assistant

Sheboygan Area School District
Sheboygan, WI
04.2001 - 07.2018
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Organized and guided skills practice, research and memorization tasks for students.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Provided support to help students with special needs learn and grow.
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Reported on student progress, behavior and social skills to parents.
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
  • Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.

Education

Bachelor of Science - Management Information Systems

Lakeland University
Plymouth, WI
08.2018 - Current

Database, IT - undefined

Skills

Data analysis

Project support

Notetaking

Market Analysis

Fact checking

Customer demographics

Male and female haircutting knowledge

Relationship building and management

Clear communication

Technical Experience

Excel, Google Analytics, Data Studio, Tableau, R, SQL Server, C++, SDLC, Windows, Microsoft Office, NAO Robotics, Choregraphe, Microsoft Visio

Timeline

Digital Marketing Analyst Intern

Vollrath Company, LLC
06.2021 - Current

Cosmetologist, Chair Renter

Shear Motives Salon
03.2020 - Current

Seasonal Worker

Lakeland University
12.2018 - 05.2020

Bachelor of Science - Management Information Systems

Lakeland University
08.2018 - Current

Educational Assistant

Sheboygan Area School District
04.2001 - 07.2018

Database, IT - undefined

Tracy BenigerManagement Information Systems