Tracye Williams
Villa Rica,GA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Kroger
01.2018 - Current
- Processed payroll for over 100 associates
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Delivered excellent customer service through prompt responses to inquiries, addressing concerns effectively, and building strong relationships.
- Executed record filing system to improve document organization and management.
- Conducted all new hire orientation classes and prepared new associates for transition into new role
- Aided human resources in recruiting efforts by screening applications, scheduling interviews, and processing background checks/drug tests
- Filed paperwork, sorted, and delivered mail and maintained office organization
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Front End Supervisor
Kroger
06.2008 - Current
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Kept lines moving to ensure a fast checkout experience for customers
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
Education
No Degree - Nursing Assistance
West Georgia Technical College
Douglasville, GA08.2014
High School Diploma -
Hiram High School
Hiram, GA05.2004
Skills
- Dependable and Adaptable
- Clear Communication
- Records Management
- Timekeeping
- Multi-line phone proficiency
- Excellent writing skills
- Meeting deadlines
- Office Equipment Operation
Timeline
Administrative Assistant
Kroger
01.2018 - Current
Front End Supervisor
Kroger
06.2008 - Current
No Degree - Nursing Assistance
West Georgia Technical College
High School Diploma -
Hiram High School