TRACY J. YOUNG MSW, LADC

· Counseling individuals in person and virtually analyzing and treating emotional issues, mental illness and substance abuse in person and virtually.

· Working with individuals in current crisis. Using alternative therapies including, Psychoanalytical therapy, Behavioral therapy, Cognitive therapy, Humanistic therapy and Holistic therapy.

· Develop and implement intensive individualized treatment plans addressing client concerns.
Encourage patients and family members to practice and use skills and strategies for confronting problems constructively.

· Assist patients to better understand roles as parents, focusing on developing skills to nurture and guide children. Worked with interdisciplinary treatment team to develop treatment plans.

• Counseling individuals, analyzing and treating emotional issues, mental illnesses and substance abuse for all ages in person and virtually.
• Working with individuals in current crisis.
• Effectively maintain caseload of 12 with 12 sessions per week using alternative therapies including, Psychoanalytical therapy, Behavioral therapy, Cognitive therapy, Humanistic therapy and Holistic therapy.
• Develop and implement intensive individualized treatment plans addressing client concerns.
• Assisted in coordination of mental health support services provided by care team.
• Documented patient information, treatment plans and patient responses
• Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
• Assisted clients to better understand roles as parents, focusing on developing skills to nurture and guide children.
• Worked with interdisciplinary treatment team to develop treatment plans.

• Developed pipeline and database of qualified candidates using traditional and non-traditional sourcing techniques and networking Developed and extended network of professional contacts to help identify and source qualified candidates.
• Reviewed resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements.
• Screened and interviewed candidates to assess their qualifications, compensation needs and cultural fit - Provided complete, accurate information to candidates about company and position.
• Maintained accurate applicant tracking and records on all candidates, searches, and internal interactions with interviewers Stayed informed and on top of trends and innovative recruiting techniques.
• Devised hiring and recruitment policies for employees
• Managed over 50 calls per day.
• Tracked key dates and deadlines and maintained specific personnel lists.

• Director of Crisis is responsible for systems and staff that support client transitions of care to ensure safe discharge, post-acute care and placement.
• Director ensures maintenance of care coordination records to meet needs of organization and regulatory bodies.
• Implemented cost-saving initiative that addressed long standing problems.
• Additionally, Director ensured care management team was providing evidence- based care.
• Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.
• Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.

• Serve as substance abuse consultant throughout all departments of Stamford Hospital.
• Conduct intensive short term and long-term Psychotherapy as well as case management through variety of treatment models and interventions to patients with co-occurring mental health/substance abuse disorders.
• Contribute to intra- interdepartmental staff team meetings, case conferences and grand rounds.
• Acted as liaison between patients and community agencies, providing services to patient facilitating linkages and recommendations as appropriate.
• Facilitated group and individual therapy in outpatient setting.
• Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Created and execute effective action plans to achieve desired treatment and discharge outcomes.

• Developed and implemented strategic vision, with focus on marketing, program development/enhancement, cost efficiencies and treatment planning.
• Responsible for interface & compliance with federal, state & local regulatory agencies.
• Established & fostered productive relationships with federal & state funding/referring organizations
• Used goal setting and performance standards to encourage team ownership and accountability for results.
• Utilized data collection, analysis and client outcomes to take proactive versus reactive response to problems and opportunities
• Responsible for development and implementation of operating budget in excess of $500,000
• Performed multiple human resource functions including policy/procedure implementation, recruitment, training, orientation, and performance evaluation for 30 employees.
• Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
• Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.

• Managed federally funded program focused on individual and family case management, working in collaboration with the State of Connecticut and Department of Children and Families.
• Created program content based upon individual needs.
• Marketed program via creation of community-focused partnerships.
• Supervised team of Case Managers with focus on continuous quality improvement.
• Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
• Interacted with customers and clients to identify business needs and requirements.
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• Resumé (Continued)
• Performed human resource functions including recruitment, staffing and evaluations
• Facilitated team meetings to discuss opportunities for improved marketing, community outreach, new program innovations, and improved client outcomes.

• Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
• Maintained regular contact with clients by calling and visiting clients' homes.
• Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
• Collaborated with multidisciplinary teams of school psychologists, teachers and administrators to create and implement Individualized Education Plans.
• Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.

• Provided individual counseling, client assessments and treatment planning for clients with severe and prolonged mental illness
• Conducted 8 group counseling sessions each week
• Focused efforts on goal attainment and behavior modification
• Facilitated intensive group therapy sessions
• Selected as Program Coordinator for male sex offender group.

• Provided individual and group therapy.
• Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
• Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.

• Focused efforts on geriatric care, community outreach and client advocacy.
• Managed caseload of 20 adults provided comprehensive, community-based care.
• Collaborated with external agencies to meet educational and transitional needs of students.
• Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.

• Managed team of three Area Managers, four House Managers and four Social Workers, providing care for 44 clients
• Performed key operational functions including hiring, recruitment, training, policies, procedures, and legal compliance
• Developed, tested and implemented new and innovative programs based upon changing clients' needs and regulatory mandates
• Developed performance standards as a baseline for continuous quality improvement.
• Managed all purchasing, inventory control and budget tracking.
• Planned, coordinated and implemented adult daily activities programs and curriculum.
• Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
• Promoted from Developmental Specialist to House Manager/Social Worker, and Residential Director.