Tracy L. Cranor
Murray,UT
Summary
Motivated Load Planner with professional reputation for 98% accuracy. Offering ten years of experience in Transportation. Highly knowledgeable in all aspects of the transportation industry. Outstanding team player.
Overview
18
18
years of professional experience
Work History
Load Planner
Wanship Enterprise. LLC
12.2021 - 09.2023
- Determined appropriate freight and practical delivery schedule for each LTL load by balancing needs and availability of both drivers and customers
- Coordinated with customers for on-time delivery by tracking trucks for pick-up and delivery, estimating times of arrival and delivery and recovering loads
- Processed customer orders, planned and optimized shipments into loads
- Followed all preferred work methods, safety policies and procedures per company guidelines while reporting unsafe conditions
- Built working relationships with clients to foster loyalty and encourage repeat business
- Oversaw freight preparation to keep regulations and client requirements satisfied
- Communicated with management and customers by tracking, auditing and troubleshooting operational issues
- Bargained terms and rates with vendors and carriers for favorable shipping conditions
Avalon Transportation Manager
Avalon HealthCare
06.2019 - 08.2021
- Maintain vehicle fleet of 10 NEMT (Non Emergency Medical Transportation) vehicles
- Managed 10 NEMT drivers for 10 Avalon Facilities
- Managed monthly financials for transportation
- Created and managed annual company goals
- Accomplished process improvements for daily transportation; electronic daily data input, financial spreadsheets, schedule delivery for drivers and facilities
- Maintained all data for patient medical appointments
- Created daily work schedules for drivers and outsource companies
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Organized records of vehicles, schedules and completed orders.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Driver Development Coordinator
Swift Transportation Corporation
07.2016 - 12.2018
- Managed new hire Student drivers to ensure successful integration into Swift driving workforce
- Conducted performance reviews of all new hire Student drivers throughout the Student driver training process
- Tracked performance and identified new training opportunities
- Monitored adherence to the established training program
- Understood workflow and daily production goals
- Solved problems, reacting quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve
- Facilitated New Driver Orientation
- Proactively reached out through phone and email to an assigned fleet of Student drivers
- Help improve 91 day active goal to 70% and Gold status to 45%
Driver Manager II
Swift Tranportation
05.2014 - 07.2016
- Lead and retained a dedicated fleet of drivers with 30 to 50 trucks
- Established a good working relationship with each driver
- Worked with planning personnel to obtain loads for the fleet and dispatch drivers
- Managed driver availability to maximize productivity of the fleet
- Managed driver performance and took proper disciplinary action if necessary
- Managed service levels of 98% for on time pick-up and delivery
- Managed fuel process
- Ensured payroll accuracy for assigned drivers
- Understood daily capacity needs/opportunities and proactively communicated to appropriate leadership
- Maintained trailer pools
- Communicated professionally, effectively, and timely with both internal and external customers/contacts
Sr. Business Analyst
American Express – AET GCST Technologies
09.2005 - 01.2011
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Executed analysis of risks and identified risk mitigation strategies.
Education
Master’s Degree - Information Systems Management
University of Phoenix
2006
Bachelors of Science - IT-Business Systems Analyst
University of Phoenix
2004
Skills
- Critical Thinking
- Carrier Negotiations
- Company Guidelines
- Workplace Safety
- Verbal and Written Communication
- Account Management
- Shipment Optimization
- Math Skills
- Industry Best Practices
- Daily Logs
- Route Development
- Supervision and Mentoring
- Complex Problem-Solving
- Time Management
- Load Distribution
- Safety Standards
- DOT Federal Regulations
Timeline
Load Planner
Wanship Enterprise. LLC
12.2021 - 09.2023
Avalon Transportation Manager
Avalon HealthCare
06.2019 - 08.2021
Driver Development Coordinator
Swift Transportation Corporation
07.2016 - 12.2018
Driver Manager II
Swift Tranportation
05.2014 - 07.2016
Sr. Business Analyst
American Express – AET GCST Technologies
09.2005 - 01.2011
Master’s Degree - Information Systems Management
University of Phoenix
Bachelors of Science - IT-Business Systems Analyst
University of Phoenix
Similar Profiles
Kenneth GilbertKenneth Gilbert
Class A CDL Driver at Wanship TransportationClass A CDL Driver at Wanship Transportation
HARSHIL VAKHARIAHARSHIL VAKHARIA
Internal Audit Lead at Al Turki Enterprise LLC / Al Tasnim Enterprise LLCInternal Audit Lead at Al Turki Enterprise LLC / Al Tasnim Enterprise LLC
Curtis Berry-KirklandCurtis Berry-Kirkland
Commercial Cleaner at Berry Enterprise LLCCommercial Cleaner at Berry Enterprise LLC