Tracy L. Perdue

Program Manager III

TLCS Palmer Program

Sacramento, CA

08.2001 - Current

Coordinate admission and discharges of adults with psychiatric and dually diagnosis residents, oversee orientation of residents
Ensure property and landscaping are clean and fit, meeting California’s State Licensing Standards
Developed a structure program that is conducive to the physical and emotional well being of the residents and staff
Facilitate regular staff meetings to discuss the coordination and quality of client services and disseminate Agency and community information
Intervene in, and /or oversee, crises and emergencies
Oversee program budget and ensure that all expenditures have prior approval
Requisition and purchase household, maintenance, office and program supplies
Review monthly rent receipt reports to ensure timely collections
Assist in preparation of proposals and grant writing
Collect data and prepare reports or any other statistical reports for evaluation purposes
Supervise assigned staff regarding policies, procedures, program and client needs
Coordinate staff schedules and conduct individual supervision meetings
Review and evaluate resumes and interview potential staff and conduct orientation and training to all new staff
Review and approve staff time sheets and mileage
Collect data and prepare reports quarterly on goals and objectives.
Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
Interacted with customers and clients to identify business needs and requirements.
Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
Addressed and resolved technical, financial and operational concerns by working with team members and directors.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Created and presented data using MS Excel spreadsheets and other MS Office tools.
Resolved problems and provided solutions to customers by communicating requirements to subordinates.
Assessed performance and scheduled cost control while maintaining contractual and internal performance requirements.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Identified system needs and designed processes to support business requirements.