Hi, I’m
Tracy Lynn Anderson
Kokomo,IN
Overview
5
years of professional experience
Work History
Self Employed Services
Real Estate Agent
02.2023 - 07.2023
Job overview
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Reviewed market research data and changed sales plans accordingly.
- Coordinated appointments to show tenants and buyers prospective homes.
- Generated leads for sales and rental properties through cold calls and referrals.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Dolgen Incorporation
Lead Sales Associate
09.2018 - 11.2022
Job overview
- Handled cash register operations and customer transactions to process payments.
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Processed and stocked merchandise in accordance with store standards.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Developed and maintained knowledge of current sales and promotions.
- Greeted customers and provided product advice to increase sales.
- Trained new employees on customer service, money handling and organizing strategies.
- Monitored sales team performance and provided constructive feedback.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Informed customers of promotions to increase sales productivity and volume.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Stayed current on company offerings and industry trends.
- Met existing customers to review current services and expand sales opportunities.
Education
University of PhoenixTempe, AZ
Associate of Arts from Human Services Management
04.2013
University Overview
- Professional Development: Human Services Management
- [Number] GPA3.1
Berkeley County Adult Basic EducationMartinsburg, WV
GED
09.2009
University Overview
- [Number] GPA3.2
Skills
- Homeowners Insurance Knowledge
- Contracting
- Closing Sales
- Marketing and Advertising
Timeline
Real Estate Agent
Self Employed Services
02.2023 - 07.2023
Lead Sales Associate
Dolgen Incorporation
09.2018 - 11.2022
University of Phoenix
Associate of Arts from Human Services Management
Berkeley County Adult Basic Education
GED
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