TRACY LYNN JORDAN
Fresno,CA
Summary
- 35+ years working in customer service, caring for people's needs, working independently with open communication between co-workers and managers.
- 10+ years of experience in various recovery time frames.
- 5 years of therapy, self care.
- Lived experiences in substance and alcohol use as well as mental health.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cook
Oasis Bar and Grill
Sanger, CA
05.2021 - 05.2023
- Prepped and cooked meals according to customer orders.
- Ensured the cleanliness and organization of the kitchen.
- Managed kitchen inventory and ordered supplies as needed.
Department Manager
Walmart
Sanger,CA
11.2017 - 04.2020
- Supervised and coordinated staff activities within the department.
- Managed inventory levels and conducted stock audits.
- Ensured customer satisfaction through prompt resolution of complaints.
Painter
M&M Painting
Fresno, CA
03.2009 - 10.2017
- Prepared surfaces for painting by removing old paint and priming.
- Applied paint and finishes to various surfaces including walls, ceilings and trim.
- Maintained equipment and ensured compliance with safety regulations.
Education
Medi-Cal Peer Support Specialist Certification - Peer Support Specialist
CalMHSA of California
Fresno, CA2024
Certificate - Computerized Accounting
Fresno Institute of Technology
Fresno, CA2001
High School Diploma -
Bullard High School
Fresno, CA06.1990
Skills
- Lived Experience
- Peer Support
- Customer Service
- Effective Communication
- Dependable
- Compassionate
- Work Independently
Certification
- Medi-Cal Peer Support Specialist Certification
Affiliations
- Volunteer at food banks and homeless programs
Timeline
Cook
Oasis Bar and Grill
05.2021 - 05.2023
Department Manager
Walmart
11.2017 - 04.2020
Painter
M&M Painting
03.2009 - 10.2017
Medi-Cal Peer Support Specialist Certification - Peer Support Specialist
CalMHSA of California
Certificate - Computerized Accounting
Fresno Institute of Technology
High School Diploma -
Bullard High School