TRACY M. BAXTER
Cabot,AR
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
27
27
years of professional experience
Work History
Area Manager
Arkansas Children's Hospital
08.2011 - Current
- Collaborate with unit/department staff and or other Area Managers regarding flexing staff between units/departments to meet staffing needs
- Provide ETA/PTO balances, occurrences, FMLA balances, short/long term balances upon request of staff
- Develop and maintain unit/department schedules (including approving/denying ETA/vacation requests, staff rotations)
- Provide staffing relief as needed
- Participate in managing department business operations and budget
- Attend/participate in monthly Leadership Team meetings
- Maintain Payroll System (Kronos and MyTime)
- Reconcile Payroll discrepancies
- Provide department purchasing needs
- Perform environmental rounds to assess maintenance, equipment and supply needs
- Provide support to Patient Care Managers and Director of clinic
Administrative Assistant II
University of Arkansas for Medical Science
05.2008 - 08.2011
- Prepare clinic preps for nurses and obtain Medicaid refill history
- Back up to multi line/high volume phone
- Take messages and forward to appropriate nurse
- Assist doctors in their day to day duties: set up appointments, mail correspondence to PCP's or parents/caregivers
- Enter orders in UMS for travel/purchasing
- Key inpatient billing when Office Manager is out of office
- Create and modify documents using Microsoft Office and Excel
- Setup and coordinate meetings and conferences
Coordinator, Fellowship Coordinator Assistant
Arkansas
- Center for Respiratory Technology Dependent Children – Committee
- Arrange meetings for a multi-disciplinary team
- This team has many committees and subcommittees
- Take minutes for meetings
- Order lunch and send out reminder notices
- Update Pulmonary Database, Help in management of Pulmonary Fellowship Program
- Update GME and ACGME website
- Input clinical and call schedules to ensure accuracy for matching evaluation purposes
- Responsible for input and regular updating of on-line schedule
- Maintain careful documentation of fellow schedules and rotation descriptions according to needs of GME office
- Assist with administrative tasks related to recruitment of new fellows and other duties as needed
- Professional Development: completed courses in Medical Terminology, Access 2007, Corporate Compliance, HIPAA Privacy Training, UAMS Grants Management and certification program
Credit Applications Coordinator
Staffmark
09.2004 - 04.2008
- Post payments to appropriate invoices from different sources, including checks, credit cards and electronic payments (EFT's, ACH, Fed Wires)
- Build necessary spreadsheet reports to give to appropriate processor for posting credit card charges and EFT's to correct invoices
- Build necessary spreadsheet reports at month end for on-site accountants to charge fees to branches
- Process credit information to establish credit line for new customers
- Revised procedures for posting checks by retrieving information from customers website and creating spreadsheets using vlookups which drastically improved posting time
Corporate Trust Administrative Assistant
Bank of the Ozarks
04.2002 - 09.2004
- Input receipts from dividend payment, CD interest, etc
- To reflect in customers account on SunGard accounting system
- Disbursed monies for requisitions received from clients
- Opened and closed accounts as necessary
- Prepared Trust Committee books
- DDA account reconciliations
- Established ticklers for accounts
- Completed account reviews
- Set up account synopsis and initial reviews of accounts
- Routed correspondence to pertinent recipients
- Prepared and mail Defeasance/Redemption notices as needed
- Helped in preparation for audits performed by State Banking Auditors, FDIC and SEC
- Assisted in posting of Debt Service payable dates
- Purchased and sold assets and securities
- Closed new bond issues with Depository Trust Company and bond counsel
- Performed customer service duties
- Transfer Agent Back-Up
- Processed bond and stock transfers and payments
Trust Operations Assistant
SEI
- Accounts Receivable and payable
- Posted all transactions on, accounting system
- Bought/sold Money Market Funds, CD's, etc.
Phone Operator
Commercial Bank and Trust Company
04.1997 - 04.2002
- Back-Up
- Covered main line switchboard for lunch breaks or vacation
- Received and logged in packages from UPS, Fed Ex, etc
- Data Processing
- Ran overnight reports to update customer accounts
- Printed monthly statements
- Backed up system nightly
- Teller
- Deposited monies to customer accounts
- Made withdrawals from accounts for customers
- Filed necessary reports to IRS (CTR reports)
Education
Bachelor of Business Administration - Finance
University of Arkansas at Monticello
Monticello, ARSkills
- SOFTWARE:
- Microsoft Office Suite, People Soft, SunGard, AS400, Ultipro, Microsoft Outlook, Adobe Acrobat, SAP, Kronos, API (MyTime)
- Data Entry
- Staff Management
- Patient Registration
- Budget Planning
- Point of Contact
- MS Office
- Data Retrieval Systems
- Medical Billing
- Medical Terminology
- Schedule Coordination
- Discretion and Confidentiality
- Customer Service
Timeline
Area Manager
Arkansas Children's Hospital
08.2011 - Current
Administrative Assistant II
University of Arkansas for Medical Science
05.2008 - 08.2011
Credit Applications Coordinator
Staffmark
09.2004 - 04.2008
Corporate Trust Administrative Assistant
Bank of the Ozarks
04.2002 - 09.2004
Phone Operator
Commercial Bank and Trust Company
04.1997 - 04.2002
Coordinator, Fellowship Coordinator Assistant
Arkansas
Trust Operations Assistant
SEI
Bachelor of Business Administration - Finance
University of Arkansas at Monticello
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