Summary
Overview
Work History
Education
Timeline
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Trae Elliott

Nashville,TN

Summary

Dynamic and customer-focused Lead Bartender with a proven track record, excelling in staff management and inventory control. Enhanced guest experiences through exceptional service and suggestive selling, fostering loyalty and repeat clientele. Recognized for efficient operations and maintaining high sanitation standards, ensuring a vibrant bar atmosphere.

Overview

4
4
years of professional experience

Work History

Lead Bartender

Two Hands
06.2024 - Current
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Reduced waste and improved cost efficiency with careful monitoring of liquor usage and optimal ordering practices.

Bartender

The 12/30 Club
06.2022 - 01.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

Bartender

PROOF & Sunset Bar - W Hotel
10.2021 - 04.2023
  • Ensured proper handling of cash transactions, maintaining accurate records for end-of-day reconciliation.
  • Promoted responsible consumption by monitoring guests'' alcohol intake levels.
  • Enhanced customer satisfaction by providing prompt and efficient drink service to pool guests.
  • Increased repeat clientele through friendly interactions and personalized recommendations.
  • Provided exceptional service during special events, contributing to successful execution of parties and gatherings.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Education

Associate of Arts - Art History

Art Institute
Los Angeles, CA
04-2013

Timeline

Lead Bartender

Two Hands
06.2024 - Current

Bartender

The 12/30 Club
06.2022 - 01.2024

Bartender

PROOF & Sunset Bar - W Hotel
10.2021 - 04.2023

Associate of Arts - Art History

Art Institute

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Trae Elliott