Trae Fernstrom
Lehi,United States
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
8
8
years of professional experience
Work History
Operation Analyst
Cozy Earth
Lehi, UT
01.2023 - Current
- Analyzed and documented operational processes to identify areas of improvement.
- Performed data entry activities in order to maintain accurate records.
- Assisted in the development of training materials for operations staff members.
- Implemented new procedures to streamline existing processes and improve efficiency.
- Provided guidance on risk mitigation strategies for various operational activities.
Carpet Cleaning Technician
Cleanway
Beaverton, OR
08.2021 - 10.2022
- Instructed customers on proper carpet and upholstery care and sold cleaning products for various surfaces.
- Submitted and explained verbal and written estimates of cleaning services costs in advance.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Mixed water and detergents or acids to prepare cleaning solutions.
Life Insurance Agent
Maximum Senior Benifits
Mesa, AZ
04.2020 - 01.2021
- Calculated premiums and established payment methods.
- Contacted prospective customers to present information and explain available services.
- Communicated with clients to understand needs and identify best policies for each case.
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Explained coverage options to potential policyholders, answering questions or concerns.
Service Porter
Carr Subaru
Beaverton, OR
01.2019 - 03.2020
- Tracked and documented completed duties.
- Cleaned common areas following established schedules and prescribed methods.
- Traveled to local vendors to pick up supplies or equipment repairs.
- Inspected vehicles for stains and debris and returned clean and tidy vehicle to customer.
- Secured buildings by locking rooms and main entrance doors and setting alarms.
Farm Worker
Agi Specialties
Hillsboro, Oregon
08.2016 - 10.2018
- Identified pests, weeds and plants to select appropriate pesticides and fertilizers.
- Maintained and repaired farming equipment to provide consistent usability, prime operational condition and alleviate downtime.
- Sprayed crops with pesticides to control insects and other pests.
- Cultivated soil to refine and prepare for planting.
Education
High School Diploma -
Hillsboro High School
Hillsboro, OR06.2017
Skills
- Conscientious and Detail-Oriented
- Productivity and Time Management
- Strong Work Ethic
- Multitasking and Prioritization
- Verbal and Written Communication
Timeline
Operation Analyst
Cozy Earth
01.2023 - Current
Carpet Cleaning Technician
Cleanway
08.2021 - 10.2022
Life Insurance Agent
Maximum Senior Benifits
04.2020 - 01.2021
Service Porter
Carr Subaru
01.2019 - 03.2020
Farm Worker
Agi Specialties
08.2016 - 10.2018
High School Diploma -
Hillsboro High School
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