Trae Kennerson

Chuck E Cheese

09.2022 - Current

Assisted customers with redeeming tickets or points for prizes in a friendly manner.
Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
Enhanced customer experience by ensuring a clean and safe gaming environment.
Boosted Game Room revenue through effective up-selling of products and services.
Facilitated smooth transitions between games by efficiently resetting equipment for new players.
Memorized games and rules to facilitate positive entertainment experience.
Assisted in organizing special events, creating memorable experiences for guests.
Contributed to positive team dynamics by consistently providing support to fellow Game Room Attendants as needed.
Educated customers on game rules and strategies, enhancing their overall enjoyment and satisfaction in the Game Room.
Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
Stocked and maintained game room tokens, cards for patron convenience.
Conducted routine rounds through game room floor to check and test games.
Facilitated birthday parties and special events to deliver high levels of guest satisfaction.
Provided exceptional customer service, addressing customer concerns and resolving issues promptly.
Cleaned rides and attractions to reduce spread of germs and bacteria.