Traeh Amburgey
Albuquerque,NM
Summary
Organized and dedicated Medical Receptionist & Assistant works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Proficient in various computer programs in professional settings. Responsible, punctual, and productive when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Medical Receptionist/Medical Assistant Student
Satori Healing
05.2023 - 12.2023
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Ensured patients were able to receive care they needed by contacting various insurance companies and obtaining prior authorizations.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Developed relationships with patients, allowing them to feel trust and security within Satori's services.
- Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
Deli Clerk / Sandwich Artist
Los Alamos Cooperative Market
08.2021 - 07.2022
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Reduced food waste by closely monitoring inventory levels and adjusting orders based on sales trends.
- Maintained a safe working environment by adhering to food safety guidelines and avoiding hazards.
- Developed rapport with customers and offered personalized service by answering questions and making recommendations based on preferences.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Assisted in training new employees on proper procedures to ensure consistent quality.
- Contributed to overall team effectiveness by proactively stocking various vegetables, meats, cheeses, and coffee.
House Cleaner Assistant
Airbnb
05.2020 - 05.2022
- Enhanced client satisfaction by providing thorough and efficient house cleaning services.
- Maintained a clean and organized workspace, ensuring a safe and pleasant environment for clients.
- Assisted with the deep cleaning of homes, resulting in improved air quality and reduced allergens.
- Reduced the spread of germs and bacteria by sanitizing high-touch surfaces regularly.
- Ensured a cleanly experience for future clients by washing linens and towels each turnover.
Education
Bachelor of Science - Psychology & Chemistry
University of New Mexico
Albuquerque, NM05.2026
High School Diploma -
Los Alamos High School
Los Alamos, NM05.2022
Skills
- HIPAA Compliance
- Medical Terminology
- Medical Billing
- Medical Transcription
- CPR Certified
- Electronic Medical Records
- Telephone Etiquette
- Ordering Procedures
- Food Preparation
- Equipment Safety
- Food Safety Compliance
- Cleanliness and Sanitation
Affiliations
- Pre-Medical Society at UNM
- Chemistry Club
Timeline
Medical Receptionist/Medical Assistant Student
Satori Healing
05.2023 - 12.2023
Deli Clerk / Sandwich Artist
Los Alamos Cooperative Market
08.2021 - 07.2022
House Cleaner Assistant
Airbnb
05.2020 - 05.2022
Bachelor of Science - Psychology & Chemistry
University of New Mexico
High School Diploma -
Los Alamos High School
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