Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Trae'Jon Turner-Smith

New Orleans,LA

Summary

Dynamic professional with a proven track record at Tulane University, adept in employee management and electrical troubleshooting. Excelled in enhancing operational efficiency and customer satisfaction, achieving notable sales targets at Dollar General Store. Skilled in team leadership and customer relations, consistently fostering a positive environment and driving revenue growth.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Facility Attendant

Tulane University
09.2024 - Current
  • Collaborated with team members for optimal staff scheduling and coverage during peak hours.
  • Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
  • Assisted with logistical requirements for events and meetings.
  • Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
  • Provided excellent customer service, addressing inquiries and resolving issues efficiently.
  • Assisted facility users in navigating the space, providing clear directions to desired locations within the premises.

Sales Floor Manager

Dollar General Store
03.2024 - 08.2024
  • Taught salespeople to close deals and improve sales performance to increase revenue for company.
  • Exceeded sales targets consistently with a proactive approach to product promotion and client engagement.
  • Managed inventory effectively, ensuring optimal stock levels and timely merchandise availability.
  • Maintained compliance with company policies as well as federal/state regulations concerning safety procedures on the sales floor.
  • Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
  • Resolved escalated customer issues professionally, restoring satisfaction and securing repeat business.

Crew Member

Baskin Robbins Franchisee
05.2023 - 08.2023
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Took orders, prepared meals, and collected payments.
  • Assisted other team members to achieve goals.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.

Education

Bachelor of Science - Engineering Physics

Tulane University
New Orleans, LA
05.2028

Skills

  • Advanced Camera Skills
  • Strong Work Ethic
  • Active Listening
  • Team Leadership
  • Employee Management
  • Customer Relations
  • POS Systems
  • Policy Enforcement
  • Electrical Troubleshooting

Certification

  • First Aid, CPR and AED Certification - American Red Cross.
  • Certified Sales Professional (CSP)
  • 104 Professional Premiere Pro - Adobe
  • 105 Professional Photoshop - Adobe
  • 106 Professional Illustrator - Adobe
  • 113 Expert Premiere Pro - Adobe
  • 456 Visual Design Specialist - Adobe
  • 560 Video Design Specialist - Adobe
  • HTML5 Developer Certificate - W3Schools.com.

Interests

  • Electronics and Circuit Building
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Video Gaming
  • Digital Art and Animation
  • 3D Printing
  • Robotics
  • Gym Workouts
  • Wrestling
  • Astrophotography
  • Stargazing

Timeline

Facility Attendant

Tulane University
09.2024 - Current

Sales Floor Manager

Dollar General Store
03.2024 - 08.2024

Crew Member

Baskin Robbins Franchisee
05.2023 - 08.2023

Bachelor of Science - Engineering Physics

Tulane University

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Trae'Jon Turner-Smith