Traes Daniels-Brown
Rexburg,ID
Summary
Dedicated Rehabilitation Assistant focused on cultivating positive patient relationships. Knowledgeable in rehabilitation and caseload management. Successful career history comprising more than 3 years.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Corrections/Rehabilitation Technician
State Of Idaho
09.2019 - Current
- Established collaborative relationships with Juvenile Delinquents through consistent and meaningful communication.
- Answered and made outgoing telephone calls and performed clerical duties to maintain smooth operations while attending to various program needs.
- Constant eyes on supervision of prisoners to ensure that mental/physical safety and PREA expectations are met.
- Communicated with nurses, therapists and a team of rehabilitation technicians regarding patient performance, progress and wellbeing.
- Transferred, moved and ambulated patients to and from different locations depending on various circumstance.
Front Desk Representative
Bodifi Gym
08.2016 - 09.2019
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct locations and personnel.
- Transcribed phone messages and relayed to appropriate personnel.
- Delivered above-and-beyond service to guests by making and setting up tours and resolving concerns.
- Used specific software to sign up customers for contracted memberships
- Provided custodial services at night time hours to maintain a clean facility for customer satisfaction.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Plumbing Apprentice
Parker Septic
01.2014 - 08.2016
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- provided customers quotes, collected payment and recipts.
- Prepared budgets and estimated costs for potential work on piping systems.
- Organized and moved materials from truck to job site to support project requirements.
Education
Bachelor of Science - Psychology
University of Idaho
Moscow, ID07.2019
Bachelor of Science - Sociology
University of Idaho
Moscow, ID07.2019
Skills
- Facility Management
- Medication Side Effect Knowledge
- Active Listening
- Supporting Daily Living Needs
- Patient Transportation
- Complex Problem-Solving
- Reading Comprehension
- Maintain Documentation
- Emotional Support
- Therapy Logging
Timeline
Corrections/Rehabilitation Technician
State Of Idaho
09.2019 - Current
Front Desk Representative
Bodifi Gym
08.2016 - 09.2019
Plumbing Apprentice
Parker Septic
01.2014 - 08.2016
Bachelor of Science - Psychology
University of Idaho
Bachelor of Science - Sociology
University of Idaho
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