Traezon Wright
Brooklyn,NY
Summary
Versatile professional with strong customer service, leadership, and creative performance skills. Experienced in fast-paced hospitality and fitness settings, skilled in team coordination, cash handling, and delivering exceptional guest experiences. Holds an Associate’s Degree in Musical Theatre Performance and a Bachelor’s in Architectural Engineering with a Visual Arts minor. Known for building positive environments and fostering teamwork, ready to bring creativity and discipline to a new role.
Overview
10
10
years of professional experience
Work History
Barista
Arlo Hotel
01.2025 - Current
- Crafted custom and specialty beverages, including original drink creations for daily specials
- Delivered exceptional customer service with a warm, helpful attitude
- Operated POS system efficiently; managed cash handling and daily reconciliations
- Maintained a clean, organized workspace and restocked ready-to-sell inventory
- Prepared and served food items promptly while managing oven operations
Front Desk Receptionist
Yogamaya
09.2023 - 05.2025
- Created a welcoming, positive environment for guests upon arrival
- Promptly answered phone calls and provided accurate information using available resources
- Maintained cleanliness across all common areas, including restrooms, studios, and lobbies
- Stayed knowledgeable about class packages and merchandise to assist with sales
- Coordinated with instructors regarding class bookings, cancellations, and new student onboarding
Front Desk Specialist
Equinox
12.2021 - 04.2023
- Greeted members and guests with warmth and professionalism to create a welcoming atmosphere
- Efficiently answered phone calls, directing inquiries to appropriate departments using internal resources
- Checked in guests promptly and provided clear, informed answers about club amenities and policies
- Maintained strong knowledge of all departments and leadership structure to guide member interactions accurately
Front Desk Attendant
CycleBar
12.2021 - 02.2023
- Conducted outreach calls to prospective clients, promoting membership and package deals
- Delivered excellent customer service, fostering a positive and inclusive environment for guests and staff
- Ensured cleanliness of bikes and cycle shoes between classes, maintaining studio hygiene standards
- Stayed informed on monthly promotions to effectively communicate offers to clients
Barista
Starbucks
09.2017 - 07.2021
- Prepared custom beverages tailored to individual guest preferences
- Provided friendly, attentive service with a can-do, team-first attitude
- Operated POS system with accuracy and handled cash transactions efficiently
- Maintained a clean and organized work area throughout each shift
- Managed oven operations and delivered food orders quickly and correctly
Assistant Manager
Charleston Fun Park
09.2015 - 09.2017
- Created and managed weekly schedules for a team of 15, ensuring smooth shift coverage
- Handled cash register operations and safe drops with precision and accountability
- Performed basic maintenance and troubleshooting on floor machinery to minimize downtime
- Boosted team morale through consistent support, motivation, and conflict resolution
Head Server
Yamato Japanese Steakhouse
09.2015 - 09.2017
- Provided attentive, friendly service while taking and delivering guest orders promptly
- Managed multiple tables simultaneously, maintaining high standards of accuracy and efficiency
- Operated POS system, processed payments, and handled cash transactions with precision
- Quickly calculated bills, tips, and comps as needed to ensure smooth guest experiences
Education
Bachelor of Arts - Musical Theatre Performance
The American Musical And Dramatic Academy
New York, NY06.2020
High School Diploma -
Wando High School
Charleston, SC06.2018
Skills
- Advanced typing proficiency
- Effective multitasking abilities
- Follows instructions effectively
- Efficient at acquiring new skills
- Accurate detail-oriented analysis
- Proficient in Microsoft Products
- Effective team engagement
- Active listener
- Friendly and outgoing
- Problem-solving
- Cash handling
- Team leadership
Accomplishments
- Arlo Employee of the Quarter - Q1 2025
- Southeastern Bartending Certification
LANGUAGES
English
Awards
Southeastern Bartending Certification, Employee of the Year 2017 (Charleston Fun Park), Black Apron (Starbucks), Arlo Employee of the Quarter (Q1)
Timeline
Barista
Arlo Hotel
01.2025 - Current
Front Desk Receptionist
Yogamaya
09.2023 - 05.2025
Front Desk Specialist
Equinox
12.2021 - 04.2023
Front Desk Attendant
CycleBar
12.2021 - 02.2023
Barista
Starbucks
09.2017 - 07.2021
Assistant Manager
Charleston Fun Park
09.2015 - 09.2017
Head Server
Yamato Japanese Steakhouse
09.2015 - 09.2017
Bachelor of Arts - Musical Theatre Performance
The American Musical And Dramatic Academy
High School Diploma -
Wando High School
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