Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Trai Huu

Santa Ana

Summary

Chief Information Officer with extensive experience in leading large-scale IT initiatives and managing technology teams. Proven expertise in strategic planning, information security management, and cross-functional leadership. Achievements include implementing innovative solutions that enhance operational efficiency and support business growth. Focused on aligning technology strategies with organizational objectives.

Overview

26
26
years of professional experience
1
1
Certification

Work History

CIO

Skin and Cancer Institute
La Mirada
07.2023 - Current
  • Developing and implementing IT strategies that align with overall business objectives.
  • Overseeing the design, development, and maintenance of the organization's IT infrastructure, including hardware, software, and networks.
  • Managing and mentoring IT staff, fostering a collaborative and high-performing team environment.
  • Developing and managing the IT budget, ensuring efficient allocation of resources.
  • Business Analytics develop data lakes using merging AI Technology to build forecasting and financial dashboards.
  • Building and maintaining strong relationships with vendors, negotiating contracts, and ensuring service level agreements are met.
  • Identifying and mitigating IT-related risks, including cybersecurity threats and data breaches.
  • Keeping abreast of emerging technologies and identifying opportunities to leverage them to improve business operations and gain a competitive advantage.
  • Ensuring IT systems and processes comply with relevant regulations and industry standards.
  • Communicating IT strategies and initiatives to senior management and other stakeholders.
  • Researched new technologies and chose best options for company priorities and cost-effectiveness.
  • Devised and wrote corporate technology procedures, modifying security policies for each worker level.
  • Searched for and approved purchases of new equipment.
  • Trained staff members on computer use and updated systems.
  • Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
  • Aligned IT solutions and deliverables with company strategic vision.
  • Mergers and Acquisitions.
  • Facilities and Vendor Management.

VCIO

3gc Group
Van Nuys
02.2022 - Current
  • Lead client technology planning, develop strategic roadmaps, and provide technical oversight on key initiatives.
  • Manage 16 Supply Chain & Healthcare accounts.
  • Interface directly with stakeholders, C-suite leaders, and internal delivery teams to ensure alignment between IT execution and business outcomes.
  • Primary business-technical liaison for SMB and mid-market clients.
  • Lead Quarterly Business Reviews (QBRs), build 3–5 year roadmaps, and guide IT budgeting.
  • Translate business goals into actionable IT strategies using Microsoft-centric solutions.
  • Collaborate with TAMs, engineers, and project managers to drive policy, security, and lifecycle initiatives.
  • Educate clients on risk, modernization opportunities, and cost of inaction.
  • Support compliance and governance needs (HIPAA, NIST, SOC 2).
  • Stay hands-on with technical discovery and solution design.
  • Manage opportunity pipelines (not sales-driven, but strategy-driven).
  • Paid attention to detail while completing assignments.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Cybersecurity & Compliance.
  • Cloud & Modern Workplace Architect Microsoft 365, Azure and SaaS adoption plans and guide migration and consolidation initiatives.
  • Vendor & Contract Management.

North America IT Manager

Nordstrom
Seattle
09.2018 - 06.2023
  • Managing 18 Critical Supply chain location. Full automation stack Omni Center.
  • Warehouse System Manhattan Associates, High Jump, Dematic West.
  • Warehouse MHE Dematic, Wynright, SDI.
  • 47 direct report with Two PMO and 3 Industrial Engineers.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Oversaw IT department operations and training.
  • Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
  • Prepare RFPs, bid proposals, contracts, scope of work reports.
  • Negotiate with vendors, outsourcers and contractors to secure infrastructure specific products and service.

Global Field Engineer Director

Tesla
Fremont
04.2008 - 03.2018
  • In charge of Retail and Service center development and buildouts in North America and EU.
  • Supported Giga Factory APEC Buildouts and Solar Warehouses.
  • 32 Global direct reports.
  • Live Events project leader.
  • Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
  • Served as liaison between site engineering team and field to coordinate work in accordance with design and construction documents.
  • Provided review of design modifications and requests for clarification.
  • Managed team in troubleshooting efforts that alleviated errors.
  • Monitored construction methods and installations, inspection and testing processes.
  • Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
  • Implemented new strategies to reduce costs and improve efficiency of engineering team.
  • Led engineering teams to successfully complete projects on time and within budget.
  • Tier 3 & 4 support responsible for providing technical support to end-user and management by answering complex questions and functionality and product usage via web, phone, chat and emails.
  • NOC Support 24x7.
  • Executive support including Elon.M and family.
  • Manage Global CapEx and OpEX.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

SR IT Manager

Skechers
Manhattan Beach
09.2004 - 04.2007
  • Project Director retail store deployment 'New Site & Remodels'.
  • Supporting 376 retail location across the globe.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Guided organizational technology strategy and roadmaps.
  • Built, repaired and installed computer-related hardware based on deployment procedures.
  • Created and terminated user's accounts from start to finish in business applications.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Managed life cycle replacement of hardware and software.
  • Oversaw IT department operations and training.
  • Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.

Sr Desktop Support Manager

Toyota Motor Manufacturing
Torrance
06.1999 - 08.2004
  • Supporting 6 HQ, 4 Factory, 94 Toyota Dealers.
  • Direct Report 15 helpdesk and desktop engineers.
  • Oversaw development and implementation of improvements to support network operations.
  • Coordinated secure system access of users to various department systems and platforms.
  • Liaised with other departments to minimize network interruptions and possible downtimes.
  • Implemented and maintained technology and software budget.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Organized professional with expertise in managing resources and optimizing performance.
  • Proficient in providing valuable insights and supporting decision-making processes.
  • Committed to enhancing productivity and contributing to overall success.
  • Managed desktop support teams to ensure efficient troubleshooting and resolution.
  • Coordinated hardware and software installations across multiple manufacturing facilities.
  • Oversaw asset management processes for IT equipment within the organization.

Education

LLD - Corporate Law

Loyola Marymount University Law
Los Angeles, CA
12.2025

MBA - Master of Business of Administration

University of California, Los Angeles
Los Angeles, CA
05.2006

Bachelor of Science - Computer And Information Sciences

University of California, Riverside
Riverside, CA
06.2004

Skills

  • Machine learning
  • Software updates
  • Creative cloud proficiency
  • Infrastructure management
  • Software development
  • Data analytics
  • System implementation
  • IT service management
  • Disruptive technology
  • Disaster recovery
  • Corporate law
  • Business analytics
  • IT strategy
  • Stakeholder communication
  • Digital transformation
  • Effective communicator and public speaker

Affiliations

  • CSCP & CPSM
  • Institute of Electrical and Electronics Engineers
  • Phiz Coffee Board Member

Certification

  • Six Sigma 2022
  • ITIL V4
  • ArcGis
  • NetSuite 2023
  • Atlassian Jira Suite
  • CSCP

Languages

  • English
  • French
  • Japanese

References

References available upon request.

Timeline

CIO

Skin and Cancer Institute
07.2023 - Current

VCIO

3gc Group
02.2022 - Current

North America IT Manager

Nordstrom
09.2018 - 06.2023

Global Field Engineer Director

Tesla
04.2008 - 03.2018

SR IT Manager

Skechers
09.2004 - 04.2007

Sr Desktop Support Manager

Toyota Motor Manufacturing
06.1999 - 08.2004

LLD - Corporate Law

Loyola Marymount University Law

MBA - Master of Business of Administration

University of California, Los Angeles

Bachelor of Science - Computer And Information Sciences

University of California, Riverside

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