Summary
Overview
Work History
Education
Skills
Timeline
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Trajan Carter

Sandusky,United States

Summary

Skilled in customer relationship building and sales training, I consistently exceeded sales targets. My leadership in staff training and customer needs assessment has fostered a culture of continuous improvement and achievement.

Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

7
7
years of professional experience

Work History

Sales Advisor

Best Buy
07.2023 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
  • Coordinated effectively with other departments such as marketing and logistics to ensure seamless operations during busy periods.
  • Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
  • Developed long-lasting client relationships by providing exceptional customer service.
  • Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
  • Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
  • Responded to in-person and telephone requests for information about company offerings.
  • Demonstrated features, answered questions and offered solutions.

Ride Supervisor

Goofy Golf
02.2018 - 02.2022
  • Enhanced guest satisfaction by ensuring efficient ride operations and addressing issues promptly.
  • Coordinated with maintenance teams to identify potential mechanical issues before they became critical problems, preventing costly breakdowns or accidents due to equipment failure.
  • Oversaw daily safety briefings for staff members, reinforcing the importance of following established protocols.
  • Ensured rider safety through regular ride inspections and strict adherence to guidelines.
  • Provided comprehensive training for new employees, resulting in increased ride efficiency and guest satisfaction.
  • Continually updated knowledge on industry best practices and regulatory requirements through professional development opportunities and networking events.
  • Monitored weather conditions closely, adjusting ride operations as necessary to ensure guest safety at all times.
  • Managed a team of ride operators, effectively allocating staff to meet peak demand periods.

Education

Bachelor of Science - Health Science

BGSU
1001 E Wooster St, Bowling Green, OH 43403
05-2023

Skills

  • Sales experience
  • Customer service experience
  • Sales background
  • Sales training
  • Interpersonal communication skills
  • Customer needs assessment
  • Customer relationship building
  • Sales expertise
  • Product and service knowledge
  • Staff training
  • Prospecting skills

Timeline

Sales Advisor

Best Buy
07.2023 - Current

Ride Supervisor

Goofy Golf
02.2018 - 02.2022

Bachelor of Science - Health Science

BGSU

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Trajan Carter