Trajan Ingram
Jackson,TN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Computer Support Specialist position. Ready to help team achieve company goals, and to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Recreation Assistant/Pool Supervisor
City Of Jackson Recreation Department
05.2022 - Current
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Discussed safety and maintenance concerns with supervisor for remediation.
- Performed light custodial duties to provide clean and inviting facilities.
- Maintained order among participants and spectators to enforce conduct rules conformance.
- Responded to public inquiries to provide information about programs and facilities.
- Performed clerical, accounting and bookkeeping duties to process participation fees and reconcile cash receipts daily.
- Inspected and cleaned [Type] equipment and supplies to maintain operational standards.
- Assisted in preparing recreational materials and supplies for each activity.
- Collaborated with other recreation staff in developing new recreational activities.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Sales Associate
The UPS Store Inc.
09.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Online Grocery Associate
Walmart
04.2020 - 08.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Developed professional relationships with customers to establish repeat business and increase trust.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Worked productively with customers to meet order requirements and service expectations.
Summer Camp Counselor
City Of Jackson Recreation Department
06.2017 - 07.2019
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Education
No Degree - Business Management
The University of Tennessee - Martin
Martin, TNSecurity+ Certification (Pending)
Udemy Online Academy
10.2023
High School Diploma -
Crockett County High School
Alamo, TN05.2017
Skills
- Facility Operations
- Microsoft Word
- Antivirus Software
- IT Troubleshooting
- Business Correspondence
- Computer Proficiency
- Customer and Service-Oriented
- Data Entry
Timeline
Recreation Assistant/Pool Supervisor
City Of Jackson Recreation Department
05.2022 - Current
Sales Associate
The UPS Store Inc.
09.2021 - 01.2022
Online Grocery Associate
Walmart
04.2020 - 08.2021
Summer Camp Counselor
City Of Jackson Recreation Department
06.2017 - 07.2019
No Degree - Business Management
The University of Tennessee - Martin
Security+ Certification (Pending)
Udemy Online Academy
High School Diploma -
Crockett County High School
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