Trakena Graham
Gates,NC
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
2027
2027
years of professional experience
Work History
Picking Orders Packing Orders Shipping
Wingtai Trading
Norfolk, VA
10.2023 - 07.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Head Housekepper,laundry
Econo Lodge Hoteln
Va Beach Va
2020 - 2022
- Supervised housekeeping staff to ensure adherence to quality standards and operational protocols.
- Implemented efficient cleaning schedules to optimize room turnover and guest satisfaction.
- Trained new team members on housekeeping procedures and best practices for safety compliance.
- Coordinated inventory management for cleaning supplies and linens, ensuring adequate stock levels.
- Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
- Collaborated with front desk staff to address guest requests related to room cleanliness or maintenance.
- Conducted regular inspections of rooms and public areas to maintain cleanliness and address issues promptly.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Cashier Grill Drivethru
Hardees
Norfolk
11.1997 - 06.1999
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
Education
High School or GED - undefined
Lake Taylor High
Norfolk, VA1996
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
Timeline
Picking Orders Packing Orders Shipping
Wingtai Trading
10.2023 - 07.2026
Cashier Grill Drivethru
Hardees
11.1997 - 06.1999
High School or GED - undefined
Lake Taylor High
Head Housekepper,laundry
Econo Lodge Hoteln
2020 - 2022