Summary
Overview
Work History
Education
Skills
Work History Dates
Timeline
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TRALIJAH RANDLE

TRALIJAH RANDLE

Waco,US

Summary

Over four years customer service experience in a variety of fast-paced work environments. Looking for an opportunity in a thriving environment. Skilled at handling a wide range of activities such as: politely receiving calls, resolving customer complaints, recording customers' data, documenting their concerns, and offering excellent customer service. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50 pounds.

Overview

8
8
years of professional experience

Work History

Warehouse Worker

Amazon
07.2022 - Current
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.

Support Services Group, Inc.

Hulu vxa
11.2020 - 01.2022
  • Assisted customers in placing orders and making account changes
  • Handled customer complaints and provided solutions in a timely manner
  • Provided support over the phone about order support, billing issues, and product questions
  • Identified and assisted customers' needs to provide satisfaction
  • Built trust and sustainable relationships with customers through interactive communications.

Walmart Supercenter

Cashier
06.2018 - 01.2020
  • Managed accounts and handled customer relationships
  • Logged call information and ensured quality assurance
  • Operated call center operations and processed payments
  • Represented the brand and handled inbound phone calls.

McDonald's

Cashier
06.2016 - 12.2016
  • Processed credit cards, checks, gift cards, and coupons
  • Maintained cleanliness of checkout areas and performed cleaning tasks
  • Counted cash in the register drawer and balanced the register
  • Trained team members and managed merchandise.

Education

High School -

Connally High School

Skills

  • Customer support
  • Communication skills
  • Answering questions
  • Technical support
  • Business Strategy
  • Microsoft Office
  • Gathering information
  • Material Handling
  • Order Fulfillment
  • Loading and Unloading
  • Storage Organization
  • Complex Problem-Solving
  • Safety Protocols
  • Clear Communication
  • Heavy Lifting
  • Stacking and Staging
  • Pallet Jacks
  • Damage Reports
  • Shipping Documentation
  • Cleaning and Organizing
  • Problem-Solving
  • Unpacking Merchandise
  • Safety Training

Work History Dates

  • Lacy Lakeview, TX, 11/01/18, 01/01/22
  • Waco, TX, 06/01/18, 01/01/20
  • Bellmead, TX, 06/01/16, 12/01/16
  • Waco, TX

Timeline

Warehouse Worker

Amazon
07.2022 - Current

Support Services Group, Inc.

Hulu vxa
11.2020 - 01.2022

Walmart Supercenter

Cashier
06.2018 - 01.2020

McDonald's

Cashier
06.2016 - 12.2016

High School -

Connally High School

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TRALIJAH RANDLE