Trallana Howard
Euless,TX
Summary
Reliable employee seeking a full-time position that offers professional challenges. Seeking to acquire a position where I’m able to prove my hard working abilities and contribute to the growth of the business.
Overview
7
7
years of professional experience
Work History
Prior Authorization Case Manager
McKesson Corporation
Remote
02.2025 - 12.2025
- Requested and obtained prior authorizations for medications via phone, fax and insurance portals.
- Documented all patient data regarding claims and prior authorizations into system accurately.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
- Conducted thorough reviews of insurance policies to confirm coverage and eligibility requirements.
Billing Specialist
Catalyst Physician Group
Euless, TX
01.2024 - 02.2025
- Conducted audits of patient accounts to identify discrepancies and resolve billing issues.
- Coordinated medical records requests, ensuring proper handling and prompt delivery to authorized parties.
- Managed invoicing and payment processing operations.
- Oversee revenue cycle processes, ensuring compliance with regulations.
Customer Service Representative
Multiplan Inc
Remote
08.2018 - 12.2023
- Communicated with patients, providers, and payers to resolve reimbursement issues.
- Verified large volume of CMS-1500 and UB04 claims on daily basis.
- Provided exceptional customer service when responding to patient inquiries about reimbursement status and procedures.
- Handled inbound and outbound calls with great time management and efficiency.
Education
High School Diploma -
Lamar High School
Arlington, TX2018
Skills
- Leadership
- Collaborative Teamwork
- Adaptability
- Analytical and Critical Thinking
- Communication
- Data Entry and Documentation
- Time Management
- Active Listening
- Typing Speed 80 WPM
- Microsoft Office
- Medical Terminology
- ICD-10-CM Knowledge
- CPT Knowledge
- HCPCS Knowledge
Highly proficient in EMR/EHR systems such as EPIC, AthenaHealth, AllScripts, Oracle, etc
Areas of Expertise
• HIPAA Compliance • Billing, Reimbursement, Coding
• Claim Processing • Medical Records Audits
• Denials and Appeals • Revenue Cycle Management
• Accounts Receivable • Financial Management
Timeline
Prior Authorization Case Manager
McKesson Corporation
02.2025 - 12.2025
Billing Specialist
Catalyst Physician Group
01.2024 - 02.2025
Customer Service Representative
Multiplan Inc
08.2018 - 12.2023
High School Diploma -
Lamar High School