Tram Le
Fairfax,va
Summary
Dedicated pharmacist with a strong focus on patient care and medication accuracy. Proven ability to enhance customer satisfaction and retention through effective communication and relationship-building.
Overview
27
27
years of professional experience
Work History
Pharmacist/Pharmacy Manager
Giant Pharmacy
06.1999 - 01.2026
- Supervised medication dispensing to ensure accuracy and compliance with regulatory standards.
- Collaborated with healthcare providers to optimize patient medication therapy management.
- Led staff training on pharmacy operations, enhancing team knowledge and service quality.
- Developed protocols for medication storage and inventory management, improving efficiency.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Increased immunization rates in the community by administering vaccinations during flu season.
- Mentored pharmacy students and interns, contributing to development of future healthcare professionals.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Supervised and coached team of pharmacy technicians and trainees.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
Education
Bachelor of Science - Pharmacy
Long Island University
Brooklyn, NY05-1999
Skills
- Customer service and communication skills
- Prescription verification
- Drug inventory management
- Medication dispensing
Timeline
Pharmacist/Pharmacy Manager
Giant Pharmacy
06.1999 - 01.2026
Bachelor of Science - Pharmacy
Long Island University