Tramaine Callaway
Iowa City,IA
Summary
Hardworking Package Handler with more than Number years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Overview
6
6
years of professional experience
Work History
Package Handler
Alpla
Iowa City, IA
01.2020 - 06.2022
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
Stock Associate
Walmart
Iowa City, IA
09.2019 - 01.2020
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Checked aisles for spills to complete quick clean-up.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Checked and pulled defective or expired products from shelves.
Outbound Sales Call Center Agent
TLC
Coralville, IA
06.2015 - 06.2018
- Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
- Collaborated and communicated across organizational levels to derive new strategies for reaching broad range of customers and document progress.
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
- Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
- Set up appointments with interested customers according to schedule availability.
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Attained $Amount in sales targets on monthly basis.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Education
Laurel High School
Laurel, MD06.2009
Skills
- Product Packing
- Package Loading
- Order Picking and Processing
- Cargo Sorting
- Handheld Scanners
- Work Assignments
- Materials Storage
- Standards Compliance
- Loading Dock Operations
- Monthly Inventory
- Customer Experience
- Hand and Power Tool Operation
- Visual Inspections
- Quality Assessment and Assurance
- Team Meetings
- Merchandise Tracking
- Product Availability
- Inventory Databases
- Damage Prevention
- Location Mapping Software
- Traffic Flow
- Attention to Detail
- Microsoft Office
- Customer Relations
- Customer Service
- Production Work
- Software Installation
- Remote Support
- Issue Resolution
- Work Integrity
Timeline
Package Handler
Alpla
01.2020 - 06.2022
Stock Associate
Walmart
09.2019 - 01.2020
Outbound Sales Call Center Agent
TLC
06.2015 - 06.2018
Laurel High School
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