Tramaine R. Hines
Mesquite
Summary
Operations manager with extensive experience at HelloFresh, focusing on production scheduling and ERP management. Achieved $6 million in cost savings through expert vendor negotiation and effective inventory management. Proven ability to enhance collaboration and implement continuous improvement initiatives, ensuring operational excellence and compliance with industry standards.
Overview
17
17
years of professional experience
Work History
Vertical Integration, Insourcing Operations Manager
HelloFresh
Irving
06.2023 - Current
- Designed and implemented a production scheduling tool to evaluate:
- Inventory levels across all storage facilities
- Network forecast projections and planned production
- 10-week inventory projections and supply vs. safety stock targets
- Oversaw ERP/WMS (Odoo) implementation and management:
- Managed production schedules and monitored inbound deliveries
- Established and nurtured strategic relationships with production partners and suppliers to drive collaboration and alignment
- Led vendor sourcing, onboarding, and contract negotiations for raw materials, packaging, and equipment
- Coordinated RFP processes to pinpoint and capitalize on cost-saving opportunities
- Provided on-site and remote operational support to production partners, enhancing execution and operational effectiveness
- Collaborated with partners to design and optimize processes across the network
- Developed and deployed key SOPs including Co-Packer Handbook and Production Planning protocols
- Led continuous improvement initiatives and process validation
- Delivered $3M in cost savings (H2 2023) and $3.8M (2024) aligned with strategic OKRs
- Project Manager for major initiatives including:
- Spice packaging line relocation (Q3 2023)
- Launch of 2nd grains packaging line (Q4 2023)
- Launch of sauce packaging line (Q2 2025)
- Launch of bread bun packaging line (Q3 2025)
- Led business case analysis for new product categories, including:
- Shredded cheese line (launch projected 2026)
- Evaluated product cost, CapEx, machine allocation, ROI, and annual savings potential
Inventory Control and Planning Manager
Quest Medical, Inc.
Allen
11.2019 - 03.2023
- Managed end-to-end supply chain operations for 500+ finished goods SKUs and 2,500+ raw material SKUs
- Led procurement strategy to maintain optimal inventory levels, supporting business growth and the addition of 40+ new SKUs
- Analyzed material usage, WIP, and lead times to develop efficient production schedules aligned with sales forecasts and customer demand
- Conducted quarterly inventory obsolescence reviews to reduce waste and enhance inventory turnover
- Analyzed raw material cost variances to identify opportunities for cost savings.
- Developed out-of-stock reporting tools for proactive procurement response
- Reviewed quarterly backorder metrics to identify trends and improve fulfillment processes.
- Collaborated with JDE support to create finished goods reporting tool that improved safety stock management and enhanced order fulfillment
- Oversaw 75,000 sq. ft. warehouse operations, including receiving, material flow, work order coordination, and outbound logistics
- Managed cross-functional teams in Purchasing, Planning, and Warehousing
- Direct reports included Purchasing Manager and Warehouse Supervisor
- Initiated organizational restructuring:
- Introduced new roles: Supply Chain Analyst and Level 3 Material Handler
- Created cross-training matrix to enhance team flexibility and resilience
- Collaborated with QA Manager during ISO and EC audits to ensure compliance and readiness
- Awards:
- Q4 2020 Team of the Quarter for outstanding collaboration
- Q3 Leadership Award for customer satisfaction, innovation, ethical conduct, and team leadership
- Contributed to company-wide JDE ERP implementation:
- Standardized work procedures
- Supported data migration and testing phases
- Led Lean Manufacturing Training initiatives and completed Kepner-Tregoe Problem Solving & Root Cause Analysis Certification
Manager of Production Planning and Execution
DesignPac
Melrose Park
07.2015 - 11.2019
- Oversaw production operations representing ~65% of total company sales volume
- Managed primary packing facility in Melrose Park (250,000 sq. ft.) with 20 production lines, optimizing operations for a seasonal workforce of up to 500
- Directed operations across 6 Co-Packers (5 in Chicagoland, 1 in Lodi, CA), ensuring consistent quality, output, and service levels
- Championed cross-functional collaboration with QA and Inventory teams, enhancing operational excellence and ensuring compliance with industry standards
- Partnered with QA Manager for SQF and Organic audits; ensured:
- Ensured compliance with Good Manufacturing Practices (GMP) to maintain product quality and safety standards.
- HACCP plan implementation
- Successful execution of mock recalls
- Analyzed labor productivity and efficiency metrics by production line and location to identify improvement areas.
- Compiled line hour utilization summaries to evaluate operational performance and identify trends.
- Gift SKU analysis: average volume per SKU, style mix percentages, run rate by SKU
- Developed capacity planning models by packing location to optimize overtime decisions and freight cost trade-offs
- Led diverse team of Production Manager, Supervisors, Coordinators, and Office Support, fostering a cohesive environment to meet production goals
- Created Ship Date Availability Calculator through revision of component status tracking tools
- Developed a Labor Costing Matrix adopted into an automated costing system
- Delivered average annual production efficiency savings of $75K, maintaining 113% efficiency against standard
- Negotiated co-packer labor rates resulting in $50K average annual savings
- Honored with the 2014 Emerald Award for high performance
Production Supervisor
DesignPac
Melrose Park
07.2009 - 07.2015
- Designed organizational structure for Production department, defining roles and responsibilities to enhance workflow efficiency
- Established standard work procedures to ensure consistency and accountability on production floor, contributing to improved operational performance
- Applied Lean Manufacturing principles to reduce waste, streamline line changeovers, improve space utilization, and enhance inventory flow
- Designed and implemented visual management tools to track and improve production efficiency
- Consistently improved production efficiency by at least 10% annually through process optimization and team training initiatives
- Developed training materials, including manuals and visual presentations, to facilitate onboarding and skills development across all roles
- Analyzed and determined direct and indirect labor costs for all new product developments to support accurate pricing and margin targets
- Led efforts to ensure GFSI compliance and successfully maintained SQF certification through audit readiness and continuous quality improvements
Education
Bachelor of Science - Packaging Engineering
Michigan State University
East Lansing, MISkills
- Production scheduling
- Cost analysis
- Costing systems: FileMaker and Centric
- ERP management
- Inventory management systems
- Process optimization tools
- Vendor negotiation
- Labeling compliance
- Office process management
Timeline
Vertical Integration, Insourcing Operations Manager
HelloFresh
06.2023 - Current
Inventory Control and Planning Manager
Quest Medical, Inc.
11.2019 - 03.2023
Manager of Production Planning and Execution
DesignPac
07.2015 - 11.2019
Production Supervisor
DesignPac
07.2009 - 07.2015
Bachelor of Science - Packaging Engineering
Michigan State University