Summary
Overview
Work History
Education
Skills
Other
Timeline
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Tramaine Kirkland

New Orleans,USA

Summary

I am a fast learner and also a team player. Work well with others and can adapt to any environment and at any paste.

Overview

15
15
years of professional experience

Work History

Deputy Sheriff

Orleans Parish Sheriff's Office
New Orleans, USA
03.2019 - 11.2023
  • Responsible for supervising inmates, making decisions, solving problems and managing behavior in the unit within the parameters of OPSO policies and procedures.
  • Set clear expectations with inmates, use positive reinforcement techniques, hold inmates accountable for their behavior, treat inmates with respect and consideration, be just and fair, manage housing units by walking and talking.
  • Identify and address inmate concerns, be a source of information, encourage inmates to take responsibility for themselves.
  • Plan and supervise unit activities, develop and measure personal goals for the unit.
  • Apply policies and procedures appropriately to achieve unit objectives and effectively.

Recertification Specialist

Guste Homes RMC
New Orleans, USA
08.2016 - 03.2019
  • Processing and collecting resident information including 3rd party verification
  • Determining eligibility for continued occupancy
  • Leasing and showing apartment, processing potential resident applications
  • Processing interim certification as needed
  • Ensuring proper calculation of income, assets and rent levels
  • Reviewed recertification applications to ensure compliance with relevant regulations and policies

Cashier

Home Depot
Kenner, USA
01.2014 - 10.2015
  • Greeted customers and answered any questions they had about the store's products and services
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Assistant Manager

Foot Locker
Gretna, USA
01.2009 - 01.2013
  • Developed a system for tracking inventory and ordering supplies as needed
  • Monitored employee attendance records, timekeeping, and payroll information
  • Managed customer service inquiries and complaints in a timely manner
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs
  • Supervised daily operations including scheduling shifts, assigning duties.

Education

Master's - Criminal Justice

Southern University at New Orleans
New Orleans
05.2017

B.S. - English. Department of Arts and Humanities

Southern University
New Orleans
05.2015

Skills

  • Writing skills
  • Proofreading
  • Creative Writing
  • Law Enforcement
  • Microsoft Office
  • Computer Proficiency
  • Telephone Etiquette
  • Written Communication
  • Customer Service
  • Detail orientation

Other

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Deputy Sheriff

Orleans Parish Sheriff's Office
03.2019 - 11.2023

Recertification Specialist

Guste Homes RMC
08.2016 - 03.2019

Cashier

Home Depot
01.2014 - 10.2015

Assistant Manager

Foot Locker
01.2009 - 01.2013

Master's - Criminal Justice

Southern University at New Orleans

B.S. - English. Department of Arts and Humanities

Southern University

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Tramaine Kirkland