Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tramecia Sheppard

Colorado Springs,CO

Summary

Dynamic professional with a strong background in the US Army, excelling in teamwork and communication. Proven ability to maintain operational readiness and train new recruits. Experienced in customer service as a cashier at Roses Express, where attention to detail and problem-solving skills enhanced customer satisfaction and reduced theft.

Overview

3
3
years of professional experience

Work History

Army Reserve

US Army
11.2024 - Current
  • Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
  • Operated and maintained armored vehicles.
  • Secured and protected military property, assets, and personnel.
  • Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
  • Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
  • Trained new recruits in essential soldiering skills, fostering a strong foundation for their military careers.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Designated mandatory reporter for sexual assault and responder for suicide prevention situations.

Cashier

Roses Express
04.2022 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.

Education

No Degree -

Saint Francis College
Brooklyn, NY

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Languages

Spanish
Professional Working

Timeline

Army Reserve

US Army
11.2024 - Current

Cashier

Roses Express
04.2022 - 10.2024

No Degree -

Saint Francis College

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