Summary
Overview
Work History
Education
Skills
Timeline
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Trameka Jones

New Orleans,LA

Summary

Skillful Floral Designer and Sales Associate at Villere’s Florist, I excel in creating custom floral arrangements and delivering unparalleled customer service. Leveraging skills in floral presentations and efficient, detail-oriented work, I've successfully met diverse client needs while fostering significant relationships. My proficiency in computer literacy and empathetic communication has enhanced client satisfaction and operational efficiency.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

22
22
years of professional experience

Work History

Floral Designer

Villere’s Florist
02.2021 - Current
  • Consult with clients to discuss creating unique bouquets and arrangements for occasions such as birthdays, weddings funerals, etc...
  • Worked closely with clients to understand their needs so that I can design floral arrangements that perfectly match their vision.
  • Quoted and generated invoices to meet customer specifications.
  • Developed and maintained courteous and effective working relationships.

Sales Associate

Villere’s Florist
12.2002 - 02.2021
  • Responsible for answering customer phone calls promptly to avoid on hold wait times.
  • Delivered exceptional customer service to every customer by offering
    extensive knowledge of products and creating unique welcoming, positive experiences.
  • Processed daily and future orders efficiently to promote customer satisfaction.
  • Calculated correct order totals, updated accounts and maintained
    detailed records for inventory management
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Master Floral Design -

Spedeles Design School
Lafayette, LA

Bachelor of Science - Agriculture

Delagado Community College
New Orleans, LA
05-2026

Skills

  • Excellent communication and writing skills
  • Efficient and detail-oriented
  • Ability to multi-task
  • Knowledge of electronic information systems
  • Computer literacy
  • Floral arranging, floral display and floral presentations
  • Empathetic and courteous
  • Problem solving
  • Data Entry

Timeline

Floral Designer

Villere’s Florist
02.2021 - Current

Sales Associate

Villere’s Florist
12.2002 - 02.2021

Master Floral Design -

Spedeles Design School

Bachelor of Science - Agriculture

Delagado Community College

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Trameka Jones