Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Tramel Jones

DALLAS,TX

Summary

Successful Key Manager bringing proven expertise in retail staff training and leadership. Manages operations effectively to consistently exceed targets. Dedicated to maximizing customer satisfaction and sales by coaching and motivating exceptional performance from associates. Innovative professional with well-rounded food background and extensive knowledge of all kitchen equipment. High-energy leader emphasizing healthy dishes made with local ingredients. Creatively builds exciting meals to satisfy discerning customers. Motivated Sous Chef polished in keeping kitchen staff on task and handling high-volume work. Knowledgeable about sourcing ingredients, maintaining budgets and maximizing customer satisfaction. Works with management to analyze food costs and forecast business trends to meet company goals.

Overview

11
11
years of professional experience

Work History

Third Key Manager

conns home plus
Dallas, Texas
06.2019 - Current
  • Monitored store performance metrics such as sales goals and shrinkage targets.
  • Assisted with recruiting, interviewing and onboarding new staff members.
  • Provided exceptional customer service by helping customers find the right products for their needs.
  • Developed strategies to increase sales volume, reduce costs and improve efficiency.
  • Performed opening and closing duties including cash handling, setting alarms.
  • Implemented loss prevention protocols to protect against shoplifting or theft.
  • Processed returns and exchanges according to company policy.
  • Trained new employees on store policies, procedures and daily operations.
  • Controlled access to store keys and monitored security systems.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Supported long-term business strategies, generating guest relations feedback for process improvements.
  • Processed credit card payments and counted back change and currency with accuracy rate.
  • Collaborated with company departments to guarantee cohesive branding and strategic product placement.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.

Cook

Pappadeaux
DeSoto, TX
05.2018 - 06.2019
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Grilled and deep fried various foods from meats to potatoes.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.

Lead Grill Cook

Jack binions steak house
Bossier City, LA
04.2017 - 02.2018
  • Collaborated with management team to develop menu items for special events or promotions.
  • Followed company guidelines regarding portion sizes, presentation standards and cost control procedures.
  • Demonstrated knowledge of menu items through conversations with customers.
  • Prepared meals for customers with special dietary needs such as allergies or vegan diets.
  • Performed daily checks of refrigerator temperatures to ensure food was stored safely.
  • Monitored temperature of grill, ovens and fryers to ensure safe food handling practices were followed.
  • Trained new staff members on proper use of kitchen equipment, safety procedures and sanitation regulations.
  • Inspected finished plates before they were served to guests to ensure quality and accuracy.
  • Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
  • Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Maintained cleanliness and organization of line workstations.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.

2nd Cook

Eldorado Resort Casino
Shreveport, LA
01.2013 - 06.2017
  • Cooked meats, poultry, fish and shellfish dishes according to recipes or customer specifications.
  • Maintained cleanliness of work area and equipment according to health regulations.
  • Conducted quality control inspections on prepared food items prior to serving.
  • Trained new kitchen staff members on proper knife skills and safety protocols.
  • Plated meals according to presentation standards set by the restaurant.
  • Operated various kitchen equipment including ovens, grills, fryers and blenders.
  • Supervised junior cooks during shifts as needed.
  • Prepared soups, sauces, gravies, salads, vegetables and other foods for service.
  • Coordinated with wait staff to ensure timely delivery of food orders.
  • Checked temperature of cooked foods using thermometers.
  • Monitored food inventory levels and placed orders as necessary.
  • Cleaned pots, pans, utensils and other kitchen tools after use.
  • Adjusted seasoning mixtures to enhance flavor of dishes.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.

Education

High School Diploma -

Fair Park High School
Shreveport, LA
05-2010

Some College (No Degree) -

Auguste Escoffier School of Culinary Arts
Austin, TX

Skills

  • Decision-making capabilities
  • Staff Training and Development
  • Sales proficiency
  • Team building expertise
  • Employee Scheduling
  • Store Organization
  • Product Descriptions
  • Customer Service
  • Product Sales
  • Sales monitoring
  • Sales Leadership
  • New Store Setups
  • Interpersonal Skills
  • Delegation and Supervision
  • Problem Anticipation and Resolution
  • Knife Skills
  • Food Storage
  • Menu development
  • Recipe creation
  • Menu Planning
  • Food presentation
  • Food allergy awareness
  • Kitchen Management
  • Meal Preparation
  • Cooking techniques
  • Kitchen Staff Management
  • Dish preparation
  • Baking techniques
  • Food Safety
  • Staff Training
  • Operations Management
  • Performance Improvement
  • Food allergy understanding
  • Training and mentoring
  • Culinary techniques
  • Grilling Techniques
  • Nutrition
  • Restaurant Operations
  • Food Preparation

Accomplishments

employee of the month

Affiliations

  • family time studying to get better in life

Timeline

Third Key Manager

conns home plus
06.2019 - Current

Cook

Pappadeaux
05.2018 - 06.2019

Lead Grill Cook

Jack binions steak house
04.2017 - 02.2018

2nd Cook

Eldorado Resort Casino
01.2013 - 06.2017

High School Diploma -

Fair Park High School

Some College (No Degree) -

Auguste Escoffier School of Culinary Arts

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Tramel Jones