Tramiria Pitcher
Plaquemine,LA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Business Office Assistant position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Macys Department Store
05.2022 - 08.2023
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built relationships with customers to encourage repeat business.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
Sales Associate
The UPS Store
08.2021 - 05.2022
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Office Assistant
Southern University And A&m College - Baton Rouge La
06.2020 - 08.2021
- Monitored and tracked budgets and expenses.
- Boosted employee morale with thoughtful event planning and team-building activities.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Streamlined communication between departments for better collaboration and increased productivity.
- Delivered clerical support by handling range of routine and special requirements.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Maintained and updated office records, both digital and physical.
- Handled payroll duties accurately ensuring all employees received their paychecks on time.
- Input data into spreadsheets and databases.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Contributed to a positive work environment by fostering open communication among colleagues.
Education
Bachelor of Science - Nursing
Southern University And A & M College
Baton Rouge, LA05.2026
Skills
- Sales Goals Attainment
- Dispute Mediation
- Friendly and Helpful
- Inventory Tracking
- Complex Problem-Solving
- Order Management
- Product Sales
- Retail Metrics and Goals
- Client Service
- Customer Service
- Problem-Solving
- Product and Service Sales
- Customer Assistance
- Cash Handling
- Adaptable and Flexible
- Microsoft applications proficiency
- Multi-tasking strength
- Documentation And Reporting
- Attention to Detail
- CRM software proficiency
- Client Account Management
- Organization
Timeline
Sales Associate
Macys Department Store
05.2022 - 08.2023
Sales Associate
The UPS Store
08.2021 - 05.2022
Office Assistant
Southern University And A&m College - Baton Rouge La
06.2020 - 08.2021
Bachelor of Science - Nursing
Southern University And A & M College