Trampus Danhauer
Eureka,CA
Summary
Dynamic professional with a proven track record in customer service at Sourdough & Co, enhancing satisfaction through effective communication and conflict resolution. Skilled in cash handling and promoting loyalty programs, I consistently achieved high customer retention by personalizing service and implementing cost-saving measures, ensuring quality standards were met.
Overview
4
4
years of professional experience
Work History
Cashier
Gas Station
Eureka, CA
11.2023 - 11.2024
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Helped customers find specific products, answered questions, and offered product advice.
- Followed company security procedures for handling large sums of money.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Crew Leader
Sourdough & Co
Eureka, CA
01.2023 - 11.2023
- Drove customer satisfaction as lead or supportive team member through effective collaboration.
- Implemented cost-saving measures, reducing expenses while upholding quality standards.
- Monitored task completion to ensure adherence to company performance standards.
- Resolved any disputes among crew members in a professional manner while upholding company policy.
Dishwasher
Marina Cafe And Pub
Eureka, CA
03.2021 - 11.2022
- Managed dish area organization and cleanliness.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
Education
High School Diploma -
Lincoln East High
Lincoln, NE06-1996
Painting And Decorating Trade
Job Corps
Chadron, NE01-1994
Some College (No Degree) - Finance
University of Nebraska, Lincoln
Lincoln, Nebraska, NESkills
- Cash handling
- Customer service
- Loyalty program promotion
- Conflict resolution
- Effective communication
- Attention to detail
- Product knowledge
- Time management
- Cooperative attitude
Timeline
Cashier
Gas Station
11.2023 - 11.2024
Crew Leader
Sourdough & Co
01.2023 - 11.2023
Dishwasher
Marina Cafe And Pub
03.2021 - 11.2022
High School Diploma -
Lincoln East High
Painting And Decorating Trade
Job Corps
Some College (No Degree) - Finance
University of Nebraska, Lincoln