Tramyra Finner
Houston,TX
Summary
Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.
Overview
8
8
years of professional experience
Work History
Dispatcher
Houston Harris Division Patrol Inc.
05.2016 - 10.2017
- Directed dispatching, routing and tracking of our officers at their assigned post
- Maintained, updated and detailed records of calls in physical and electronic database
- Received phone calls daily from security companies and was able to immediately and effectively dispatch our officers to location of detected alarm
Front and Back Office Medical Assistant
Rheumatology Clinic Of Houston
03.2004 - 02.2009
- Posted payments and charges to patient accounts and participated in billing processes.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
- Ordered prescription refills on behalf of existing office patients.
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
- Registered new patients and updated existing patient demographics by collecting detailed patient information.
- Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
- Collected deductibles and copays to post money to patient accounts.
Receptionist
My Healthy Access
01.2007 - 01.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
Education
Early Childhood And Family Development
Texas Southern University
Houston, TX06.2024
Skills
- Front Desk Operations
- Telephone Etiquette
- Visitor and Customer Relations
- Call Answering and Routing
- Greet Guests
- Time Management
- Personable Demeanor
- Directing Callers
- Maintaining Guest Records
- Reminder Calls
- Greeting and Seating Clients
- Positive Attitude and Energetic
Timeline
Dispatcher
Houston Harris Division Patrol Inc.
05.2016 - 10.2017
Receptionist
My Healthy Access
01.2007 - 01.2009
Front and Back Office Medical Assistant
Rheumatology Clinic Of Houston
03.2004 - 02.2009
Early Childhood And Family Development
Texas Southern University
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